Sales Executive

About the Role
This role involves assisting in the development of the annual sales plan, maintaining detailed records of clients, and ensuring high levels of customer satisfaction. The position requires regular engagement with both potential and existing clients, as well as contributing to the continuous improvement of sales processes and reporting.

Responsibilities

• Assist in drawing up the sales plan annually with the line Manager.
• Maintain records on former, existing, and potential clients, along with profiles for each.
• Organize regular visits to potential clients to facilitate signing agreements.
• Prepare a tentative monthly schedule to record all sales and related activities from the previous month.
• Record statistics for sales accounts.
• Stay informed about operations, especially in key departments.
• Ensure that all complaints are reviewed, investigated, and appropriate follow-up actions are initiated.
• Maintain a close working relationship with professionals, press, media, employees, clients, and potential supporters of the organization.
• Adhere to relevant policies, procedures, and processes for consistent and controlled daily operations.
• Identify opportunities for continuous improvement in processes, practices, work procedures, cost-effectiveness, and productivity enhancement.
• Promote adherence to company policies, procedures, and processes among colleagues.
• Follow daily operations relating to the role to ensure work continuity.
• Contribute to the preparation of timely and accurate reports that meet work requirements, objectives, and standards.
• Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.

Qualifications

• 1-2 years of relevant experience.
• Bachelor’s degree in a relevant field is required.
• Master’s degree in a relevant field is preferred.