About the Role
As a Sales Executive in our Hotels team, you'll play a vital role in brightening guests' days by securing new business opportunities to drive revenue. Your efforts will directly contribute to creating memorable experiences for every guest that walks through our doors, making their stays exceptional and enjoyable.
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Responsibilities
In this role, you can expect to:
- Generate new business leads: Analyze local market trends and competitor activity to uncover opportunities across revenue streams.
- Grow customer accounts: Build relationships with existing customers and travel locally to expand market share and drive business to the hotel/cluster.
- Negotiate and contract effectively: Secure group and corporate bookings by negotiating rates and preparing contracts in line with pricing strategies.
- Develop local marketing: Support business growth by leveraging creative marketing channels tailored to the local market.
- Collaborate cross-functionally: Partner with other hotel departments to develop exceptional guest experiences and build comprehensive sales programs.
- Provide visibility into sales efforts: Maintain detailed records of sales activity and deliver timely updates to Sales leadership.
- Respond to client enquiries: Handle customer questions and requests promptly and professionally to support conversion and satisfaction.
Qualifications
To succeed in this position, you should embody our core values:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
We don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With a commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you're starting your career or exploring something new, we support your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
