About the Role
This role is integral to the sales process, where you will greet customers, assess their vehicle requirements, and provide detailed information about various vehicle models. You will be responsible for guiding customers through the sales journey, ensuring they are informed and satisfied throughout the purchasing and delivery processes. Your focus will be on meeting sales targets while delivering a high-quality customer experience aligned with company standards.
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Key Responsibilities
- Greet customers professionally and identify their vehicle requirements and preferences.
- Present and explain vehicle features, specifications, performance, and benefits to customers.
- Provide customers with information about available models, including current and upcoming vehicle availability.
- Explain services offered at the point of sale, including vehicle registration, insurance, financing, and aftersales services.
- Recommend relevant optional equipment and accessories based on customer requirements.
- Achieve assigned sales targets and contribute to overall dealership sales objectives.
- Prepare accurate sales quotations, including vehicle prices, discounts, financing requirements, and related costs.
- Build and maintain strong relationships with customers throughout the sales process.
- Follow up consistently with potential and existing customers to maximize sales opportunities.
- Coordinate vehicle registration and insurance requirements with the Customer Relations Representative – Sales.
- Coordinate vehicle delivery with the New Car Storekeeper to ensure a smooth and timely handover.
- Keep customers informed throughout the purchasing and delivery process.
- Maintain accurate customer and sales records.
- Provide a professional and high-quality customer experience aligned with company standards.
- Perform other duties and responsibilities as assigned by the Sales Manager.
Qualifications & Experience
- Minimum 3 years of relevant sales experience, preferably within an automotive or car sales environment.
- Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- Fluency in English is essential; Arabic is preferred.
- Proven track record of achieving sales targets and delivering results.
- Strong customer service, negotiation, and relationship-building skills.
- Excellent communication and interpersonal skills.
- Computer literate with good knowledge of standard computer applications.
- Strong telephone and computer skills.
- Self-motivated, proactive, and results-oriented.
- Ability to work effectively in a target-driven and fast-paced automotive environment.
Why Join Us?
By joining our team, you will have the opportunity to build your career with an established automotive organization and represent a globally recognized automotive brand. You will benefit from:
- Working within a dynamic and customer-focused automotive environment.
- Opportunities to develop your automotive sales and business skills.
- Exposure to a diverse customer base and a professional sales environment.
- Career development opportunities within the organization.
- The opportunity to contribute directly to the growth and success of the business.
