About the Role
We are currently seeking a passionate and dynamic Sales Executive to focus on our Residences business, specifically managing long-stay guests and long-term accommodation enquiries. The successful candidate will be responsible for driving occupancy and revenue for the company residences by building relationships with all clients in this segment.
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As a Sales Executive, you will be responsible for implementing all sales activities and maximizing business opportunities within your designated market segment under the guidance and supervision of the Director of Sales. The role involves generating and maintaining business through proactive sales efforts, including face-to-face meetings, client presentations, telephone calls, and networking activities.
Key Responsibilities
- Handle all long-term accommodation enquiries for the company residences, from initial inquiry through to contract completion and move-in coordination.
- Develop and maintain strong relationships with corporate clients, government organizations, relocation agencies, and individual guests seeking extended-stay accommodation.
- Promote and sell long-stay and residential accommodation solutions to achieve occupancy and revenue targets.
- Maintain a high level of market presence through direct sales activities and client visits.
- Ensure comprehensive coverage of assigned accounts and market segments, building relationships at all levels of client organizations.
- Implement and execute sales action plans to achieve and exceed established targets.
- Negotiate rates, contracts, and long-term accommodation agreements in line with the property's sales strategy.
- Identify and maximize upselling opportunities whenever possible.
- Maintain comprehensive knowledge of the company residences' facilities, apartment types, services, amenities, and unique selling points.
- Prepare proposals, corporate offers, lease agreements, and other business correspondence as required.
- Monitor market trends, competitor activity, and customer needs, providing regular feedback and recommendations to management.
- Ensure exceptional customer service throughout the guest journey, fostering long-term relationships and repeat business.
Education, Qualifications and Experience
- Preferably hold a degree in sales marketing.
- Minimum two years post-graduate work experience in a similar position.
- Good computer skills and a perfect command of English is required.
Knowledge and Competencies
The ideal candidate will be a vibrant and innovative individual, able to work independently and promote at all times the brand image and market status, while maintaining accurate documentation and accounts records on all assigned clients. The following additional competencies are essential:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
