About the Role
This position focuses on promoting and selling new vehicle models, providing customers with detailed information on vehicle features and performance, and ensuring a smooth purchasing and delivery experience. The ideal candidate will achieve assigned sales targets while maintaining high customer satisfaction.
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Key Responsibilities
- Welcome customers to the showroom, understand their requirements, and recommend suitable vehicle models based on their needs and preferences.
- Explain vehicle features, specifications, performance, and benefits to help customers make informed purchasing decisions.
- Provide information about services available at the point of sale, including vehicle registration, insurance, and aftersales services.
- Recommend optional equipment, accessories, and additional products that complement the customer's vehicle purchase.
- Achieve sales targets established by the Vice Chairman & Managing Director and the Head of Used Cars.
- Calculate and communicate vehicle prices, quotations, applicable discounts, and vehicle financing requirements accurately.
- Advise customers on the current availability and expected availability of new vehicle models.
- Coordinate vehicle delivery arrangements with the New Car Storekeeper to ensure a smooth and timely handover.
- Liaise with the Customer Relations Representative (Sales) to coordinate vehicle registration and insurance requirements.
- Follow up with prospective customers, respond to inquiries, and maintain regular communication to convert leads into sales.
- Build and maintain positive customer relationships throughout the sales process.
- Coordinate with relevant internal departments and external parties, including banks, insurance companies, and car recovery companies, as required.
- Ensure customers receive professional assistance and accurate information throughout their purchasing journey.
- Perform other duties as assigned by the Sales Manager.
Experience
- Minimum 3 years of relevant sales experience, preferably in an automotive dealership or car sales environment.
- Experience in customer handling, vehicle presentations, sales negotiations, and follow-ups is preferred.
- Experience working towards sales targets and managing prospective customers is an advantage.
Education
Languages
- Fluency in both Arabic and English is required.
Benefits of Joining
- Work with an established automotive organization in the UAE.
- Develop your expertise in new vehicle sales and customer relationship management.
- Gain exposure to automotive retail operations, vehicle financing, registration, and insurance processes.
- Work alongside experienced automotive sales professionals.
- Build your career in the automotive industry.
