About the Role / About the Job
This position focuses on selling a wide range of products to assigned customers, specifically for Saudi Nationals. The selected individual will interact with various stakeholders to ensure product availability, customer satisfaction, and adherence to company policies.
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Job Responsibilities & Tasks
Duties include but are not limited to:
- Sell the widest range of products to assigned customers and provide feedback on any competitive activity within the area.
- Ensure proper implementation of planograms.
- Issue special order requests as needed.
- Collect invoices according to the company’s aging policy.
- Prepare all necessary documents for the call cycle or business review before going to the market.
- Detect and report new customers in the area to the team leader.
- Sell to all potential customers.
- Handle customer complaints and report them to the Sales Team Leader.
- Present customer orders and daily collections to the team leader or accountant.
- Issue return forms for defective products if available and obtain approval from a superior before actual return.
- Report to the team leader any problems or objections that occurred which could not be handled.
- Review customer account reconciliation on a quarterly basis and obtain customer signatures/approvals.
- Perform inventory checks for every visit covering warehouses and shelves.
Job Dynamics & Interfaces
- Internal: STL, SSTL, Sales Representative, Marketing, CSD, Accounts.
- External: Clients.
Required Job Qualifications & Competencies
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Education & Experience:
- Minimum High School degree.
- A minimum of 1 to 2 years’ experience in a similar and related field.
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Competencies Profile (Refer to competencies mapping)
