About the Role
We are currently seeking passionate and dynamic guest-focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Sales Executive, you will be responsible for implementing all sales activities and maximizing business opportunities in your specific area of responsibility under general guidance and supervision.
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Key Responsibilities
- Generate and maintain customers of defined accounts and areas through various sales activities, including face-to-face sales calls, telephone calls, and entertainment.
- Maintain a high level of exposure for the hotel through direct sales.
- Ensure comprehensive coverage of your portfolio, engaging with all levels of accounts' managerial and departmental executives to achieve targets and maximize productivity.
- Implement and execute all sales objectives and action plans to reach and exceed set targets.
- Solicit and serve transient and group business and meetings.
- Adhere to selling strategies during negotiations and maximize upselling opportunities whenever possible.
- Maintain comprehensive and up-to-date knowledge of the properties' unique selling points, features, amenities, services, and policies.
- Formulate corporate offer letters, yearly contracts, and any other required business correspondence.
- Provide feedback on changing marketing conditions, including competition trends, as a result of direct sales solicitation, telephone, and/or direct mail.
Education/Qualifications/Experiences
- A degree in sales or marketing is preferred.
- A minimum of two years of postgraduate work experience in a similar position.
Knowledge/Competencies
The ideal candidate will be a vibrant and innovative individual, capable of working independently while promoting the brand image and market status. You should also maintain accurate documentation and accounts records on all assigned clients while possessing the following additional competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
