About the Role
This position involves performing general office duties to support the Sales & Marketing team. Key tasks include filing, sending emails, typing, faxing, and copying, as well as preparing sales-related documents throughout the sales process, such as proposals, contracts, or banquet event orders. You will be responsible for promoting awareness of the brand image both internally and externally, gathering materials, and assembling information packages including brochures and promotional materials. In this role, you will utilize sales techniques to maximize revenue while ensuring guest loyalty. An essential part of the job includes entering, retrieving, reconciling, and verifying information in the sales-related software. You will also serve as the primary point of contact for clients, responding to questions and requests via phone and email.
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Responsibilities
- Perform general office duties to support Sales & Marketing
- Prepare sales-related documents (proposals, contracts, banquet event orders)
- Promote brand awareness internally and externally
- Gather materials and assemble information packages
- Utilize sales techniques to maximize revenue while maintaining guest loyalty
- Enter, retrieve, reconcile, and verify information in software systems
- Answer guest inquiries about property facilities/services
- Serve as the point of contact for clients
- Ensure compliance with company policies and procedures
- Maintain confidentiality and protect company assets
- Welcome and acknowledge guests according to company standards
- Provide genuine appreciation to guests
- Speak using clear and professional language and prepare accurate written documents
- Develop and maintain positive working relationships with team members
- Comply with quality assurance expectations and standards
- Move, lift, carry, push, pull, and place objects weighing 10 pounds or less
- Perform other reasonable job duties as requested by supervisors
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent
- Related Work Experience: At least 1 year of related work experience
- Supervisory Experience: No supervisory experience required
- License or Certification: None required
Benefits
- Join a diverse and inclusive workplace that values all backgrounds
- Be part of a global team committed to providing opportunities and nurturing talent
- Enjoy a modern work environment that encourages creativity and self-expression
- Access to various company benefits and opportunities for personal growth
This role is perfect for someone excited about connecting with others and contributing to a vibrant workplace culture. If you have a positive attitude and enjoy being part of a team, this is an excellent opportunity for you.
