About the Role
Join our Hotels team and become a Sales Manager, where your role extends beyond just managing group sales. You will be responsible for creating memorable guest experiences, thereby brightening their day each time they stay. Your efforts in driving group sales contribute to the warmth and hospitality that define our commitment to every guest's stay.
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Responsibilities
Here's what you'll do during a typical day:
- Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals.
- Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability.
- Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals.
- Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue.
- Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, ensuring accurate and timely entry of account and reservation information in the hotel’s sales management system.
Qualifications
What It Takes to Make the Stay
Our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity, always doing the right thing.
- Inspiring others through Leadership.
- Believing that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Benefits
Join an award-winning workplace culture that not only delivers exceptional experiences for our guests but also builds an exceptional workplace for our team members. Our global leadership in hospitality has allowed us to welcome more than 3 billion guests worldwide while remaining committed to our founding vision: to fill the earth with the light and warmth of hospitality. Recognition on the World’s Best Workplaces list by Great Place to Work and Fortune reflects our commitment to setting new standards for travel. Whether you’re starting your career or seeking something new, we support your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
