About the Role
The company in Abu Dhabi, UAE is seeking a dynamic, results-driven, and commercially minded Sales Manager to join our vibrant team. In this pivotal role, you will be responsible for driving business growth, developing strategic partnerships, maximizing revenue opportunities, and enhancing the hotel's market position across key segments. Your contributions will help shape our vision of responsible hospitality, ensuring positive experiences for our customers, colleagues, and the planet.
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Key Responsibilities
- Develop and implement effective sales strategies to achieve hotel revenue targets and overall business objectives.
- Identify new business opportunities, emerging market trends, and potential customer segments to expand the hotels’ client base.
- Conduct market research and competitor analysis to identify growth opportunities and maintain a competitive market position.
- Drive corporate, group, and MICE business opportunities to maximize room revenue and overall hotel performance.
- Build, maintain, and strengthen relationships with key corporate accounts, stakeholders, travel agents, and business partners.
- Negotiate contracts, manage corporate agreements, and secure profitable business opportunities.
- Explore new sales channels, strategic partnerships, and business development opportunities to increase revenue.
- Drive market penetration and enhance brand visibility for both hotels across key market segments.
- Participate in industry events, trade shows, conferences, and networking activities to generate new business leads.
- Monitor sales performance, key performance indicators (KPIs), account production, and revenue targets, providing regular updates to senior management.
- Prepare and present accurate sales forecasts, performance reports, and business development plans.
- Analyze sales data and market performance to refine strategies, target high-potential sectors, and optimize results.
- Collaborate closely with Marketing, Revenue Management, Reservations, and Operations teams to align sales activities with hotel business objectives.
- Provide market intelligence and customer feedback to support commercial planning and identify opportunities for improvement.
- Motivate and support the sales team in achieving departmental targets while fostering a collaborative, high-performance culture.
- Ensure excellent client service, strong customer relationships, and high levels of client satisfaction.
- Ensure cost-effective sales operations and compliance with hotel policies, approved budgets, and financial guidelines.
Qualifications
- Previous experience in a Sales Manager role within the hospitality industry, preferably in an upscale or international hotel brand.
- Strong knowledge of the UAE hospitality market, with a proven track record in corporate, group, and MICE sales.
- Demonstrated ability to develop new business, manage key accounts, negotiate contracts, and achieve revenue targets.
- Excellent communication, negotiation, presentation, and relationship-building skills.
- Strong commercial awareness, analytical capabilities, and strategic sales planning skills.
- Ability to build effective business partnerships and work collaboratively across hotel departments.
- A proactive, results-oriented approach with strong organizational and leadership skills.
Additional Information
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Key Competencies
- Sales-driven and results-oriented
- Detail-oriented with strong follow-through
- Team collaboration and leadership support
- Professional presentation and communication
- Ability to work in a fast-paced environment
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Job Category: Sales & Marketing
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Job Type: Permanent
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Job Schedule: Full-Time
