About the Role
Lead sales development and account management for assigned GCC and wider MENA source markets, driving profitable revenue growth across the company Hotels & All-Inclusive Collection portfolio in the GCC region. This role owns the assigned market sales plan, develops strategic partnerships, and coordinates commercial opportunities across participating hotels.
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Key Responsibilities
- Develop and execute an annual sales plan for assigned markets, with clear account priorities, revenue targets, and measurable actions.
- Manage and grow a portfolio of key travel trade, corporate, government, group, and MICE accounts, as allocated.
- Identify new business opportunities and build relationships with decision-makers, travel buyers, and strategic partners.
- Deliver assigned revenue and room night targets while supporting agreed rate and profitability objectives.
- Lead negotiations for account agreements, preferred partnerships, and group opportunities within delegated authority.
- Coordinate with hotel Sales and Revenue Management teams to ensure proposals reflect demand, availability, and commercial priorities.
- Plan sales activity around regional travel patterns, school holidays, public holidays, and major events.
- Conduct senior-level account meetings, sales visits, and presentations, representing the portfolio at relevant industry events.
- Develop joint business plans with strategic accounts and regularly review production, conversion, and future opportunities.
- Work with Marketing and hotel teams on targeted campaigns, partner promotions, and market-specific initiatives.
- Monitor market conditions, competitor activity, and customer feedback, adapting sales actions where required.
- Maintain a reliable sales pipeline and provide regular forecasts, performance reports, and market insights to regional leadership.
- Lead account reviews and coordinate corrective actions for underperforming accounts or markets.
- Facilitate cross-selling and coordinate multi-property opportunities to maximize overall portfolio value.
- Collaborate with hotel operations teams to ensure agreed client requirements are clearly communicated and delivered.
- Coordinate with Finance on account credit requirements and outstanding payments where relevant.
- Manage the assigned sales travel and activity budget, evaluating expenditure against commercial results.
- Coach sales executives and coordinators where assigned, promoting consistent account management and reporting standards.
- Ensure contracts and commercial commitments comply with company policies and approval procedures.
Qualifications
- Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field preferred.
- Minimum of five years of relevant hotel sales experience, including responsibility for GCC and wider MENA accounts.
- Proven record of achieving sales targets and developing strategic client relationships.
- Strong knowledge of regional travel trade and relevant corporate, government, or MICE segments.
- Experience in luxury hospitality, resorts, or all-inclusive operations; multi-property experience is an advantage.
- Strong negotiation, account planning, forecasting, and presentation skills.
- Proficiency in CRM systems, Microsoft Excel, and PowerPoint.
- Fluent English; Arabic is strongly preferred.
- Willingness to travel across assigned markets as required.
Job Category: Sales & Marketing
Job Type: Permanent
Job Schedule: Full-Time
