About the Role
We are currently seeking passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Sales Manager, you will be responsible for implementing all sales activities and maximizing business opportunities in your specific area of responsibility. This role involves executing all sales action plans and includes the following key responsibilities:
- Ensure comprehensive and complete coverage of your own portfolio, covering all levels of accounts and managerial and departmental executives for a comprehensive client servicing to achieve targets and maximum productivity.
- Implement and execute all sales objectives and action plans to reach and exceed set targets. Establish parameters, quotes, and negotiate prices with customers for transient and group business in connection with the properties.
- Promote and produce sales leads for the company within its respective areas.
- Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone, and direct mail in its market areas.
- Establish and maintain files of major accounts and assist superiors in managing the accounts management system.
- Ensure that selling strategies are adhered to during negotiations and maximize up-selling opportunities whenever possible.
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Education/Qualifications/Experience
- A degree in sales with a minimum of two years of post-graduate work experience, ideally within the hotel industry.
- Computer literacy with excellent presentation skills and highly sophisticated communication skills, both written and oral, with proficiency in English being essential. Knowledge of additional languages will be an asset.
Knowledge Competencies
The ideal candidate will have a guest and service-oriented attitude, backed up by a pro-active approach and a strong drive for results. In your daily business, you will display flexibility, demonstrate a high level of integrity, and maintain professionalism with both colleagues and clients. You should have a track record of exceeding targets and possess the ability to identify, implement, and execute sales strategies and account plans while exhibiting the following competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
