About the Role
Join a dynamic hospitality destination in Makkah, located just 7.5 km from Masjid Al Haram, as part of a large-scale hotel comprising 10 towers with 4,502 rooms. This role is critical for driving revenue growth and achieving sales targets in a market that primarily serves Hajj and Umrah pilgrims. Utilizing your expertise, you will identify and pursue new business opportunities while maintaining strong relationships with key accounts. Your contributions will create a positive and memorable impact for guests and colleagues alike.
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Responsibilities
- Develop and implement strategic sales plans to drive revenue growth and achieve the hotel's sales targets.
- Identify and pursue new business opportunities across Hajj and Umrah markets, corporate accounts, travel agencies, tour operators, and group bookings.
- Build and maintain strong relationships with key accounts, business partners, and potential clients.
- Conduct sales calls, client meetings, site inspections, and presentations to promote the hotel's facilities and services.
- Negotiate and finalize contracts in accordance with the hotel's approved rate policies and commercial guidelines, in coordination with the Director of Sales & Marketing (DOSM).
- Ensure that special rates and commercial agreements outside approved guidelines are reviewed and approved by hotel management before being offered to clients.
- Collaborate with Revenue Management, Reservations, Front Office, Finance, and Operations to maximize revenue and ensure seamless guest experiences.
- Monitor market trends, competitor activities, and customer requirements to identify new business opportunities and adjust sales strategies accordingly.
- Develop business opportunities during Hajj, Ramadan, Umrah, and other peak operating periods.
- Maintain accurate and up-to-date records of sales activities, leads, client communications, contracts, and account performance in the designated systems.
- Prepare and submit regular sales reports, forecasts, market updates, and business development plans to the Director of Sales & Marketing.
- Ensure that the hotel's sales targets are consistently achieved and identify opportunities to improve sales performance and profitability.
- Represent the hotel at industry events, business meetings, trade exhibitions, and networking activities to generate new business.
- Maintain a professional image of the hotel in all interactions with existing and prospective clients.
- Ensure effective cost control and revenue optimization through proactive sales planning and commercial decision-making.
- Maintain an organized schedule of client visits, sales calls, business meetings, and planned sales trips to meet established deadlines and objectives.
- Act as the primary point of contact for assigned clients and respond promptly to client requests, concerns, and escalations.
- Ensure compliance with brand standards, company policies, operational procedures, and relevant hotel documentation.
- Maintain familiarity with the hotel's emergency procedures and comply with all applicable safety and security requirements.
- Perform other related duties as assigned by the Director of Sales & Marketing or hotel management.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum of 5 years of experience in sales, preferably in the hospitality industry
- Strong network of contacts within the GCC region
- Excellent communication and negotiation skills
- Proven track record of meeting and exceeding sales targets
- Ability to work independently and as part of a team
Additional Information
- Saudi nationals only.
- Ability to work in Makkah and support the hotel's Hajj and Umrah business.
- Job Category: Sales
- Job Type: Permanent
- Job Schedule: Full-Time
