About the Role
Join a dynamic team that is dedicated to responsible hospitality and delivering positive experiences for our guests. In the role of Sales Manager, you will be at the forefront of driving revenue growth, representing the hotel as a brand ambassador, and developing strong relationships with luxury travel advisors, corporate buyers, and high-value clientele. Your focus will be on proactively generating new business opportunities while collaborating closely with Revenue Management and Operations to ensure a seamless guest journey from inquiry to arrival.
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Responsibilities
- Develop and execute targeted sales action plans for assigned territories, market segments, and accounts.
- Proactively solicit and generate new business opportunities across transient, leisure, corporate, entertainment, and group segments.
- Build and maintain strong relationships with luxury travel advisors, preferred agencies, corporate travel buyers, family offices, concierge networks, and lifestyle partners.
- Represent the hotel at international trade shows, roadshows, sales missions, networking events, and client activations.
- Conduct regular sales calls, presentations, and site inspections to secure new business and strengthen partnerships.
- Achieve or exceed individual monthly, quarterly, and annual revenue goals.
- Work closely with Revenue Management to understand market demand, pricing strategy, and pace reports to identify opportunities.
- Collaborate with Marketing on campaigns, promotions, and lead generation initiatives that drive awareness and conversion.
- Maintain accurate account plans, activity reports, pipelines, and opportunities in Delphi / Salesforce CRM systems.
- Negotiate corporate and consortia agreements in line with the hotel commercial strategy.
- Monitor competitor activity, market trends, and changing travel patterns within assigned territories.
- Coordinate with Reservations and Operations teams to ensure smooth execution of client bookings, VIP arrivals, and group requirements.
- Support commercial initiatives including database development, account mapping, collateral distribution, and launch campaigns.
- Foster strong working relationships with the company Global Sales Offices and relevant commercial teams to maximize account production.
Qualifications
- Minimum 3–5 years of hotel sales experience as Assistant Sales Manager or Senior Sales Executive within Al Khobar/Dammam market; extensive local market experience is mandatory.
- Previous experience within luxury hospitality, lifestyle brands, or destination resorts preferred.
- Strong network within luxury travel trade, leisure agencies, GCC corporate market, or international source markets.
- Strong understanding of sales strategy, account management, contracting, and revenue fundamentals.
- Excellent communication, presentation, and relationship-building skills.
- Highly motivated, entrepreneurial, and results-driven mindset.
- Bachelor’s degree in hospitality, Business, Marketing, or related field preferred.
- Proficient in hotel systems including Opera, Delphi, Salesforce, Lanyon/Cvent, and Microsoft Office Suite.
- Fluent English and Arabic required.
Additional Information
- Job Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time
- Your team and working environment: You will be part of a vibrant team focused on excellence and creating memorable experiences. Work alongside professionals who embody the essence of luxury hospitality and collaboration.
