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Sales Operation Manager

Unlock employer Jeddah, Saudi Arabia Direct to Company Under an hour ago · 10 Nov 2026

Financial

  • Estimate: $30k - $60k/yr*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Intermediate
  • English: Professional

Position

About the Role
Join our mission to lead the future of snacking by contributing to detailed continuous business and customer analysis focused on driving best practices through simplification, efficiency, and consistency. You will work on optimizing sales systems and processes, enabling effective use of sales technologies, and ensuring support for users while driving continuous improvement.

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How You Will Contribute
You will:

  • Provide support and training to enable effective use of sales systems.
  • Maintain and optimize systems for sales, including functionalities for customer management, tour planning, promotion planning, listing maintenance, shelf audit, and reporting.
  • Collaborate with IT service providers to troubleshoot specific technical issues for users.
  • Drive continuous improvement of existing software and automate new processes.

What You Will Bring
A desire to drive your future and accelerate your career along with the following experience and knowledge:

  • Relevant experience in IT and sales.
  • Knowledge of sales processes and systems.
  • Facilitation skills to demonstrate use and functionality of sales systems.
  • Strong problem-solving abilities.

More About This Role
General Accountabilities:

  • Support the Sales Capability and Development Manager in planning RTM enhancements and initiatives, ensuring timely and high-quality delivery.
  • Ensure timely and accurate reporting and information requests via distributors’ Sales Coordinators/Sales Analysts.
  • Assist in developing performance measurement reports across categories, including:
    • Coverage Effectiveness/Route Productivity Reports.
    • Trade Marketing Reports.
  • Analyze output from Productivity Reports, recommend solutions, and ensure corrective actions follow through with field sales management.
  • Lead and manage a team of routing specialists and sales analysts focused on continuous routing optimization and sales KPI report generation.
  • Ensure accuracy of Master data and sales data.

Sales Systems

  • Develop and own the Business Unit (BU) sales systems framework.
  • Lead Sales Force Automation activities and support various RTM projects.
  • Manage Navigator and Sapphire programs' implementation.
  • Participate in sales planning and execution, utilizing trade segmentation in sales reporting.
  • Handle sales analysis and reporting, managing monthly sales KPIs review sessions with regional sales managers.

Sales Operations

  • Manage planning and execution of the Field Force Incentive Program, including designing programs, documentation of KPIs, and performance tracking.
  • Measure channel/regional performance through Sales Performance Reports.
  • Maintain and update Sales Policies & Guidelines to ensure market competitiveness.

Legal & Compliance

  • Uphold ethical and legal compliance responsibilities, modeling compliant behavior.
  • Foster an environment where employees can speak up without fear of retaliation.
  • Ensure teams understand compliance responsibilities and actively participate in the compliance program.

What Extra Ingredients You Will Bring

  • Strong interpersonal skills: communication, listening, presentation, negotiations, conflict resolution, and facilitation.
  • Accountability with the ability to set clear objectives and manage targets.
  • Financial understanding and project management skills: leadership, organizing, goal setting, and follow-through.
  • Capacity to manage and influence a broad range of stakeholders.
  • Strong analytical skills and learning agility.
  • Minimum 3 years of experience in sales/distribution at a middle management level.
  • Previous external sales and category experience.
  • Proficiency in English (spoken and written) and MS Office.

Education / Certifications:

  • BA from an accredited University preferably in Business Administration.

Job Type

  • Regular, Sales Operations, Sales

Additional Information

  • No Relocation support available.
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