About the Role
The Sales Operations Specialist is responsible for enabling the commercial success of the international sales organization across the Gulf region. This role drives operational excellence by delivering actionable insights, optimizing operational and logistic processes, and ensuring effective utilization of SF systems and sales tools. The role partners closely with Gulf regional sales leadership and with Finance, Legal, Export, and Logistics teams to support strategic planning, forecasting, performance tracking, and execution of commercial initiatives across Gulf markets to achieve revenue objectives. This position reports to the Sr. Director, Operations and is part of the Operations team located in Riyadh and will be an on-site role.
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Responsibilities
- Provide operational and analytical support to sales teams across the Gulf region.
- Develop and deliver sales performance reports, dashboards, and insights to support decision-making.
- Lead SF optimization initiatives to enhance pipeline visibility, data accuracy, and sales efficiency.
- Automate reporting and sales processes to improve productivity and scalability.
- Coordinate and prepare regional business reviews in collaboration with FP&A and Finance teams.
- Deliver insights and commentary on key opportunities, large deals, and contract performance.
- Support regional sales planning and forecasting processes with accurate and timely data.
- Analyze market and sales trends across Gulf region to identify growth opportunities and risks.
- Support the definition and tracking of sales quotas across markets.
- Work on timely receiving of POs from distributors, and processing with Dist. Intl to get SO.
- Work with Regulatory and Finance teams to release SO.
Essential Requirements
- 3–5 years of relevant experience in sales operations, commercial operations, order management, logistics, or a similar role, preferably within the medical device, healthcare, or multinational environment.
- Strong experience with Salesforce (SF) or similar CRM systems, including pipeline management, data accuracy, reporting, and dashboard development.
- Strong analytical skills with the ability to interpret sales data, identify trends, and provide actionable business insights.
- Advanced proficiency in Microsoft Excel and PowerPoint; experience with reporting and data visualization tools is an advantage.
- Good understanding of order-to-cash processes, including purchase orders, sales orders, product allocation, shipment coordination, proof of delivery, and revenue recognition requirements.
Benefits
The company offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a healthcare program or paid time off, our programs contribute to life beyond the job. At the company, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team.
