About the Role
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Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? As a Sales Operations Specialist, you will play a crucial role in enabling the commercial success of the international sales organization across the Gulf region. You'll drive operational excellence by delivering actionable insights, optimizing operational and logistic processes, and ensuring effective utilization of Salesforce systems and sales tools.
In this role, you will partner closely with Gulf regional sales leadership, as well as with Finance, Legal, Export, and Logistics teams, to support strategic planning, forecasting, performance tracking, and execution of commercial initiatives. Your efforts will be instrumental in achieving revenue objectives across Gulf markets. This position reports to the Sr. Director, Operations and is part of the Operations team located in Riyadh, requiring you to be on-site.
Key Responsibilities
- Provide operational and analytical support to sales teams across the Gulf region.
- Develop and deliver sales performance reports, dashboards, and insights to support decision-making.
- Lead Salesforce optimization initiatives to enhance pipeline visibility, data accuracy, and sales efficiency.
- Automate reporting and sales processes to improve productivity and scalability.
- Coordinate and prepare regional business reviews in collaboration with FP&A and Finance teams.
- Deliver insights and commentary on key opportunities, large deals, and contract performance.
- Support regional sales planning and forecasting processes with accurate and timely data.
- Analyze market and sales trends across the Gulf region to identify growth opportunities and risks.
- Support the definition and tracking of sales quotas across markets.
- Ensure timely receipt of purchase orders (POs) from distributors and processing with Dist. Intl to obtain sales orders (SOs).
- Collaborate with Regulatory and Finance teams to release SOs.
Essential Requirements
- 3–5 years of relevant experience in sales operations, commercial operations, order management, logistics, or a similar role, preferably within the medical device, healthcare, or multinational environment.
- Strong experience with Salesforce (SF) or similar CRM systems, including pipeline management, data accuracy, reporting, and dashboard development.
- Strong analytical skills with the ability to interpret sales data, identify trends, and provide actionable business insights.
- Advanced proficiency in Microsoft Excel and PowerPoint; experience with reporting and data visualization tools is an advantage.
- Good understanding of order-to-cash processes, including purchase orders, sales orders, product allocation, shipment coordination, proof of delivery, and revenue recognition requirements.
Benefits and Work Arrangement
The company offers a broad array of comprehensive, competitive benefit programs that add value to our lives, including healthcare programs and paid time off, contributing to life beyond the job. We believe in designing a better, more sustainable workforce and recognize the benefits of flexible, remote working arrangements for eligible roles. This position is eligible for a remote work arrangement in which you can work from home. Additional information about this remote work arrangement will be provided by your interview team.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology.
