Sales Operations Specialist

About the Role
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? You’ll thrive in a culture of belonging where your unique viewpoint matters. By harnessing a system of continuous improvement, you will help turn ideas into impact—innovating at the speed of life.

As a global medical technology company, we develop and produce a wide array of industry-leading monitoring technologies. Our mission is to empower clinicians to transform patient care. When you join our team, you’ll be part of a culture driven by passion, challenging the status quo, and positively impacting the lives of others.

About the Job
The Sales Operations Specialist plays a vital role in enabling the commercial success of the international sales organization across the Gulf region. This position is responsible for driving operational excellence by delivering actionable insights, optimizing operational and logistic processes, and ensuring effective utilization of Salesforce systems and sales tools.

You will partner closely with Gulf regional sales leadership and with Finance, Legal, Export and Logistics teams to support strategic planning, forecasting, performance tracking, and execution of commercial initiatives across Gulf markets to achieve revenue objectives. This role is on-site at our Operations team located in Riyadh and reports to the Sr. Director, Operations.

In this role, you will have the opportunity to:

• Provide operational and analytical support to sales teams across the Gulf region.
• Develop and deliver sales performance reports, dashboards, and insights to support decision-making.
• Lead Salesforce optimization initiatives to enhance pipeline visibility, data accuracy, and sales efficiency.
• Automate reporting and sales processes to improve productivity and scalability.
• Coordinate and prepare regional business reviews in collaboration with FP&A and Finance teams.
• Deliver insights and commentary on key opportunities, large deals, and contract performance.
• Support regional sales planning and forecasting processes with accurate and timely data.
• Analyze market and sales trends across the Gulf region to identify growth opportunities and risks.
• Support the definition and tracking of sales quotas across markets.
• Work on timely receiving of Purchase Orders (POs) from distributors and processing with Dist. Intl to get Sales Orders (SO).
• Collaborate with Regulatory and Finance teams to release SO.

Essential Requirements

• 3–5 years of relevant experience in sales operations, commercial operations, order management, logistics, or a similar role, preferably within the medical device, healthcare, or multinational environment.
• Strong experience with Salesforce or similar CRM systems, including pipeline management, data accuracy, reporting, and dashboard development.
• Strong analytical skills with the ability to interpret sales data, identify trends, and provide actionable business insights.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with reporting and data visualization tools is an advantage.
• Good understanding of order-to-cash processes, including purchase orders, sales orders, product allocation, shipment coordination, proof of delivery, and revenue recognition requirements.

Benefits and Work Arrangement
We offer a broad array of comprehensive, competitive benefit programs that enhance our lives, addressing healthcare needs and providing paid time off among other benefits. We believe in designing a better, more sustainable workforce and recognize the benefits of flexible, remote working arrangements for eligible roles. This position is eligible for a remote work arrangement, allowing you to work from home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenges that working with us can provide.