About the Job:
The Sales Operations & Support Senior Analyst position at the company involves supporting sales activities and improving the sales process. Key responsibilities include:
- Daily updates on Oracle Sales Cloud (e.g., tracking quotations and registered details).
- Preparing weekly and monthly sales reports from Oracle Sales Cloud.
- Drafting purchase order acknowledgments with essential project details.
- Assisting in the arrangement of Prequalification/Technical Submittals (including test certificates and BOQs).
- Organizing job files (quotations and test certificates in both soft and hard copies).
- Gaining comprehensive knowledge of the company's products and the sales process.
- Contributing to process improvement initiatives.
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Order processing is a crucial aspect of this role, requiring the collection of all documentation related to customer orders and associated quotations to ensure alignment with the company's sales order process.
Qualifications:
- Team-oriented personality with a focus on supporting colleagues.
- Previous experience in client/team coordination.
- Strong customer satisfaction orientation and relationship-building skills.
- Excellent organizational and time management abilities.
- Proficiency in Microsoft 365 suite (including Excel, PowerPoint, Word, and Outlook).
- Skilled in using Configure One (C1) and Oracle Sales Cloud.
- Solid analytical skills with strong Excel capabilities.
- Self-motivated with the ability to work autonomously or as part of a team.
- Flexible in handling tasks outside the specific job function.
Language Skills:
Work Authorization:
Only candidates legally authorized to work in the United States will be considered. Sponsorship will not be provided for this position.
