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Sales Operations & Support Senior Analyst

Unlock employer Dubai, United Arab Emirates Posted: 05 Dec 2025

Financial

  • Estimate: $60k - $80k*
  • Zero income tax location

Accessibility

  • No Relocation Support
  • No Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

About the Job:
The Sales Operations & Support Senior Analyst position at the company involves supporting sales activities and improving the sales process. Key responsibilities include:

  • Daily updates on Oracle Sales Cloud (e.g., tracking quotations and registered details).
  • Preparing weekly and monthly sales reports from Oracle Sales Cloud.
  • Drafting purchase order acknowledgments with essential project details.
  • Assisting in the arrangement of Prequalification/Technical Submittals (including test certificates and BOQs).
  • Organizing job files (quotations and test certificates in both soft and hard copies).
  • Gaining comprehensive knowledge of the company's products and the sales process.
  • Contributing to process improvement initiatives.

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Order processing is a crucial aspect of this role, requiring the collection of all documentation related to customer orders and associated quotations to ensure alignment with the company's sales order process.

Qualifications:

  • Team-oriented personality with a focus on supporting colleagues.
  • Previous experience in client/team coordination.
  • Strong customer satisfaction orientation and relationship-building skills.
  • Excellent organizational and time management abilities.
  • Proficiency in Microsoft 365 suite (including Excel, PowerPoint, Word, and Outlook).
  • Skilled in using Configure One (C1) and Oracle Sales Cloud.
  • Solid analytical skills with strong Excel capabilities.
  • Self-motivated with the ability to work autonomously or as part of a team.
  • Flexible in handling tasks outside the specific job function.

Language Skills:

  • Proficient in English.

Work Authorization:
Only candidates legally authorized to work in the United States will be considered. Sponsorship will not be provided for this position.

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