The role holder is responsible for supporting sales growth and profitability by engaging with customers, expanding the client base, managing orders, ensuring customer satisfaction, and building strong, long-term relationships. The role holder shall carry out his duties in accordance with the business requirements.
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Key Responsibilities
- Conduct regular field visits to engage with customers and understand their needs.
- Approach and identify potential new customers to expand the client base.
- Achieve assigned sales targets through effective planning and execution.
- Work to increase the company’s profit margin by promoting profitable products and solutions.
- Follow up with customers to ensure satisfaction and address any issues or inquiries.
- Accurately enter and manage sales orders in the system.
- Coordinate with relevant categories or departments to fulfil customer requirements.
- Build and strengthen long-term relationships with customers to foster loyalty.
- Prepare and submit daily activity reports detailing sales efforts, customer interactions, and progress toward targets.
- Keep up with market trends and Account Management initiatives.
Qualifications
- Diploma Degree in Business Administration, Sales, or any related fields.
- A minimum of 5 years of experience in any related fields.
Preferred Professional Certificates
- Certified Sales Professional (CSP)
- Sales Management Professional
- Certified Marketer (PCM)
Job Specific Skills
- Good in Product and market knowledge.
- Good in Customer relationship building.
- Good Communication Skills.
- Good Teamwork/Collaboration Skills.
- Good Customer Service.
