Sales Representative

The role holder is responsible for supporting sales growth and profitability by engaging with customers, expanding the client base, managing orders, ensuring customer satisfaction, and building strong, long-term relationships. The role holder shall carry out his duties in accordance with the business requirements.

Key Responsibilities

• Conduct regular field visits to engage with customers and understand their needs.
• Approach and identify potential new customers to expand the client base.
• Achieve assigned sales targets through effective planning and execution.
• Work to increase the company’s profit margin by promoting profitable products and solutions.
• Follow up with customers to ensure satisfaction and address any issues or inquiries.
• Accurately enter and manage sales orders in the system.
• Coordinate with relevant categories or departments to fulfil customer requirements.
• Build and strengthen long-term relationships with customers to foster loyalty.
• Prepare and submit daily activity reports detailing sales efforts, customer interactions, and progress toward targets.
• Keep up with market trends and Account Management initiatives.

Qualifications

• Diploma Degree in Business Administration, Sales, or any related fields.
• A minimum of 5 years of experience in any related fields.

Preferred Professional Certificates

• Certified Sales Professional (CSP)
• Sales Management Professional
• Certified Marketer (PCM)

Job Specific Skills

• Good in Product and market knowledge.
• Good in Customer relationship building.
• Good Communication Skills.
• Good Teamwork/Collaboration Skills.
• Good Customer Service.