Sales Support | alfanar Electric

About the Role
The purpose of this role is to provide operational and field support to the sales team. This includes managing documentation, coordinating sales activities, conducting field visits, and building relationships with key stakeholders to ensure smooth execution of sales processes and enhance customer satisfaction.

Functional Responsibilities

• Field Visits and Relationship Building

  • Conduct field visits to under-construction or finishing sites, introducing the company's product range to potential customers.
  • Establish trust-based relationships with targeted groups, including end users, electricians, and contractors, to achieve team objectives.
  • Follow up on all assigned sites, from foundation to finishing stages, ensuring consistent engagement.

• Sales Process Management

  • Complete the sales process in alignment with company strategy and the specific needs of target customers.
  • Collaborate with the concerned department to ensure all aspects of the sales process are fulfilled as required for distributors.

• Market Engagement and Promotion

  • Visit assigned locations as determined by the studies department to meet study objectives set by the line manager.
  • Distribute promotional materials in a manner that raises awareness of the company's products and services, contributing to community-level advertising.

• Information Gathering and Coordination

  • Gather specific information during field visits regarding company products, competitors, and the number of construction sites.
  • Coordinate effectively with the project sales team to ensure the success of the sales process, especially when the target customer falls within the project sales scope.

General Responsibilities

• HR Proficiency:

  • Ability to obtain updated soft and technical skills related to the job.
  • Have a vision and a plan for the career path and how to achieve it.

• Delivery:

  • Perform the planned activities to meet the operational and development targets as per delivery schedules.
  • Utilize resources effectively to achieve objectives within efficient cost and time.
  • Provide a periodic report detailing the deviation and execution of planned tasks.

• Problem-Solving:

  • Solve any related problems that arise and escalate any complex operational issues.

• Quality:

  • Ensure quality requirements are met to develop effective quality control processes, including specifications for products or related activities.

• Business Process Improvements:

  • Coordinate well-defined written systems, policies, procedures, and seek automation opportunities when possible.

• Compliance:

  • Comply with related policies, procedures, and work instructions.

• Health, Safety, and Environment:

  • Ensure compliance with relevant safety, quality, and environmental management procedures and controls to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Qualifications

• Diploma in Electrical Engineering or any relevant field.

Experience

• 2 to 4 years in a related field.

Skills

• Sales Technical Support
• Salesmanship
• Solution Sales Support
• Consultative Sales Support