About the Role
This position involves critical support functions for the Sales Manager and the sales team, ensuring efficient communication and coordination within the department. The role will include various administrative tasks, report preparation, and facilitating interactions with both internal teams and external customers.
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Job Responsibilities & Tasks
Duties include but are not limited to:
- Prepare daily withdrawals sales/collection reports for the Sales Manager.
- Transmit Sales Manager instructions to the sales team.
- Type requested letters, faxes, and circulars.
- Prepare necessary reports for the Sales Manager upon request.
- Handle outgoing and incoming phone calls and mail for the Sales Manager.
- File all documents related to distributors, communication, and approvals.
- Receive signed incentives, volume rebates, and trade incentive programs from the Sales Manager, along with all supporting documents.
- Distribute new price lists.
- Relay all approved quotations to the accounts department, Field Sales Managers, or Sales Team Leaders.
- Request and distribute stationery to the sales department.
- Receive all special production order requests, obtain Sales Manager approval, and circulate to Customer Service.
- Coordinate and follow up with accounting for daily orders, base prices, special orders, and related approvals.
- Support the Sales Manager in business plan preparation.
- Communicate and coordinate with Customer Service Department for item availability, transfers, delivery, special orders, etc.
- Prepare emails for customer complaints or item lab tests to Quality Control.
- Assist the Sales Manager with monthly forecast preparation.
Job Dynamics & Interfaces
- Internal: Department Unit Head, Sales Representatives, Sales Team Leaders, FG Checker, WH Truck Driver
- External: Customers
Required Job Qualifications & Competencies
- Education & Experience:
- Minimum High School degree
- A minimum of 2 years' experience in a similar or related field
- Electrical/mechanical experience is required.
