About the Role
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We are looking for a Sales Support Specialist to help our sales team work faster and smarter. This is the role that keeps the sales engine running behind the scenes. You will handle the administrative and coordination work, manage customer inquiries, prepare quotes and sales materials, and keep our systems accurate, so the sales team can focus on building relationships and closing deals.
If you are organised, proactive, and enjoy being the reliable person who keeps everything on track, this role will suit you well.
What You Will Do
- Support the sales team with account setup, lead management, and data entry to keep customer records accurate.
- Respond to customer inquiries, prepare quotes, and follow up on orders and requests for a smooth customer experience.
- Handle order entries, confirmations, and updates in the CRM to ensure timely and accurate processing.
- Prepare sales reports, track key performance indicators, and maintain records that help the team hit their targets.
- Help create presentations, proposals, and other sales materials for team and client meetings.
- Gather information on competitors, market trends, and customer needs, in collaboration with the sales team.
- Keep the CRM systems up to date, manage data entry for leads and opportunities, and help the sales team use the tools effectively.
- Work closely with marketing, finance, and customer service to coordinate activities and resolve issues around orders, invoicing, or product availability.
Requirements
- A Bachelor’s degree in business, marketing, or a related field is preferred.
- One to three years in a sales support, sales coordination, or similar administrative role.
- Detail oriented, organised, proactive, and able to multitask in a fast-paced environment.
- Strong knowledge of CRM systems.
- Proficient in using Microsoft Excel.
- Strong interpersonal skills and the ability to communicate at all levels.
- Excellent verbal and written communication skills.
Benefits
- A full-time role with a global leader in public health.
- A supportive and professional team environment.
- A central role working closely with sales, operations, and other departments.
- Genuine opportunities to grow your career within the company.
