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The Senior Sales Manager – Processing Business is responsible for driving revenue growth, acquiring new processing clients, managing strategic account development, and leading complex sales engagements across banks, fintechs, digital banks, payment institutions, and emerging financial services providers in the Kingdom of Saudi Arabia.
The role holder will develop and execute the Processing Sales strategy, manage a healthy pipeline of opportunities, lead commercial negotiations, coordinate cross-functional bid responses, and ensure the achievement of assigned revenue, EBITDA, and client acquisition targets. The individual will serve as a trusted advisor to clients and act as the key commercial interface between prospects and internal teams including Product, Technology, Delivery, Risk, Legal, Compliance, Finance, and Operations.
Key Responsibilities:
Business Development & Sales
- Develop and execute the KSA Processing Sales strategy in alignment with corporate growth objectives.
- Identify, qualify, and pursue new processing opportunities across banks, fintechs, payment service providers, issuers, digital wallets, and emerging financial institutions.
- Build and maintain a robust sales pipeline capable of delivering annual revenue and profitability targets.
- Lead end-to-end sales cycles from prospecting through contract execution and handover to implementation teams.
- Develop and maintain executive-level relationships with key decision-makers across target accounts.
- Drive new client acquisition while expanding wallet share from existing processing customers.
Revenue & Commercial Management
- Achieve assigned revenue, EBITDA, transaction volume, and strategic account growth targets.
- Develop compelling commercial proposals, business cases, and pricing models.
- Lead commercial negotiations and contract discussions to secure profitable and sustainable agreements.
- Work closely with Finance and Product teams to optimize pricing while maintaining profitability objectives.
- Ensure proper forecasting and pipeline management through Salesforce and other approved systems.
Bid Management & Strategic Deals
- Lead RFI, RFP, and tender responses for processing opportunities.
- Coordinate cross-functional teams to prepare winning commercial and technical proposals.
- Conduct client workshops, discovery sessions, and requirements gathering activities.
- Present processing solutions, capabilities, product roadmaps, and value-added services to prospective clients.
- Ensure timely submission and delivery of high-quality proposals.
Stakeholder Management
- Act as the primary commercial liaison between clients and internal stakeholders.
- Work closely with Product, Technology, Delivery, Compliance, Risk, Legal, and Operations teams throughout the sales cycle.
- Support implementation teams during onboarding and transition phases.
- Escalate and resolve commercial challenges to ensure client satisfaction and deal progression.
Market & Industry Leadership
- Maintain deep understanding of the KSA payments ecosystem, regulatory landscape, and competitive environment.
- Monitor market trends, competitor activities, and emerging opportunities.
- Identify opportunities to position the company as a strategic processing partner.
- Represent the company at industry events, conferences, and client engagements.
Governance & Compliance
- Ensure adherence to company policies, governance frameworks, and approval processes.
- Maintain compliance with SAMA regulations, PDPL requirements, card scheme rules, and internal risk policies.
- Ensure all opportunities are accurately maintained within Salesforce and corporate reporting systems.
- Support audit, compliance, and risk management requirements related to sales activities.
Qualifications
- Bachelor's Degree in Business Administration, Finance, Marketing, Technology, or related discipline.
- MBA or equivalent postgraduate qualification is preferred.
Experience
- 8+ years of experience in Payments, Cards, Banking, Fintech, or Financial Services.
- Minimum 5 years in a senior business development or sales management role.
- Proven track record of successfully selling processing services, issuing solutions, acquiring solutions, or payment technologies.
- Strong experience in complex enterprise sales and strategic contract negotiations.
- Established network within banks, fintechs, and financial institutions in KSA.
Skills & Competencies
- Strong commercial acumen and negotiation skills.
- Deep knowledge of card processing, issuing, acquiring, and payment ecosystems.
- Excellent presentation and executive stakeholder management skills.
- Strong understanding of SAMA regulations and KSA payments market.
- Strategic thinking and problem-solving capabilities.
- Financial modeling and business case development.
- Exceptional communication skills in both Arabic and English.
- Ability to lead cross-functional teams in complex sales engagements.
- Strong CRM and Salesforce proficiency.
Working Conditions:
- Primarily office-based with occasional travel required for meetings, conferences, and training sessions.
- Fast-paced and dynamic work environment.
