In this role, you will collaborate closely with one of our esteemed clients, a globally recognized leader in their industry known for their commitment to excellence and innovation. As a trusted IT consulting partner, the company is supporting their strategic initiatives by connecting them with exceptional talent to drive business growth and transformation.
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The Salesforce Administrator will be responsible for the administration, configuration, optimization, and ongoing support of the Salesforce platform. You will work closely with business and technical teams to understand requirements, configure Salesforce solutions, improve business processes, and ensure the platform is secure, reliable, and user-friendly.
Key Responsibilities:
- Administer and maintain the Salesforce platform, including users, profiles, roles, permission sets, and access controls.
- Perform Salesforce configuration and customization based on business requirements.
- Develop and maintain Salesforce Flows to automate business processes and reduce manual activities.
- Configure security and sharing settings, including profiles, roles, permission sets, sharing rules, and field-level security.
- Create and maintain reports, dashboards, list views, and analytical tools to support business decision-making.
- Perform data management, including data imports, exports, updates, cleansing, validation, and deduplication.
- Manage Salesforce data quality and integrity across the platform.
- Provide Level 2/3 Salesforce user support and troubleshooting.
- Analyze user issues and provide appropriate solutions or workarounds.
- Manage user onboarding, offboarding, license allocation, and access provisioning.
- Configure validation rules, approval processes, email alerts, and other Salesforce automation capabilities.
- Monitor Salesforce performance and identify opportunities for platform optimization.
- Support Salesforce releases, enhancements, testing, and deployment activities.
- Prepare and maintain Salesforce documentation, configuration records, and user guides.
- Work with business stakeholders to gather requirements and translate them into Salesforce solutions.
- Ensure Salesforce configurations follow security, governance, and best-practice standards.
Mandatory Skills:
- Strong hands-on Salesforce Administration experience.
- Strong experience in Salesforce Configuration.
- Hands-on experience with Salesforce Flow / Flow Builder.
- Strong understanding of Salesforce Security and Access Management.
- Experience with Profiles, Roles, Permission Sets, Sharing Rules, and Field-Level Security.
- Strong experience creating Reports and Dashboards.
- Hands-on Salesforce Data Management experience.
- Experience with Data Loader and Salesforce data import/export tools.
- Strong troubleshooting and Salesforce user support experience.
- Understanding of Salesforce automation and business processes.
- Good knowledge of Salesforce standard objects, relationships, and platform capabilities.
Experience Required: 3–5 years of Salesforce Administration experience
Industry Preference: Real-estate experience preferred
Notice Period: Immediate Joiner
The company is a globally recognized IT consulting and technology services organization committed to enabling digital transformation through innovation, expertise, and a people-centric approach. We partner with leading organizations across industries to accelerate business growth by delivering exceptional talent, strategic IT consulting services, and innovative technology solutions. The company empowers businesses to enhance operational excellence, embrace digital evolution, and achieve sustainable success.
