At Revolut, we believe people deserve more from their money—more visibility, control, and freedom. Since 2015, we have been on a mission to provide our over 60 million customers with innovative financial products that enhance their daily financial experiences. Recognized as a Great Place to Work™, our team consists of over 10,000 professionals working both remotely and in offices across the globe.
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We are looking for a Salesforce Administrator to join our Sales Operations team, which is pivotal in driving growth for Revolut Business. In this role, you will be responsible for triaging, managing, and resolving end-user support cases within the Salesforce system. You will assist the wider Salesforce team with quality assurance, bug testing, and implementation.
What You'll Be Doing:
- Administering Salesforce, managing user profiles and roles.
- Customizing objects, entities, fields, forms, and workflows.
- Working closely with consultants, architects, and developers.
- Acting as the first point of contact for end-user support cases.
- Identifying opportunities to enhance user experience and optimize CRM.
- Monitoring Salesforce performance, security, and user management.
- Resolving support tickets related to business applications.
- Training team members on CRM processes.
- Participating in bug testing and quality assurance.
- Coordinating with third-party support for issue resolution.
What You'll Need:
- 2+ years of experience in Salesforce Sales Cloud and Pardot.
- Experience with automation tools (flows, workflows, process builders).
- Proficiency in responding to end user requests and managing support cases effectively.
- Experience configuring fields, layouts, record types, custom settings, dashboards, and reports.
- Excellent communication and solid analytical skills.
Nice to Have:
- Certification as a Salesforce Administrator or Advanced Administrator.
Revolut is committed to fostering a diverse and inclusive workplace. We welcome applications from individuals with various backgrounds and experiences to help us create exceptional and innovative products and services.
