About the Role
We are seeking an experienced and hands-on Salesforce Lead who combines strong technical expertise with functional consulting and project leadership capabilities. In this role, you will act as a trusted advisor to clients, bridging business needs with technical execution to deliver impactful Salesforce solutions that enhance operational efficiency. This is a hands-on lead role; you must be comfortable engaging directly with customers to gather requirements, designing scalable solutions, and remaining actively involved in implementation activities.
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Qualifications & Skills
- Minimum of 7+ years of experience in Salesforce consulting and project management.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proficient in Apex, Lightning components, and Salesforce data management tools.
- Salesforce Certified Administrator is required; Platform Developer, or Sales/Service Cloud Consultant certifications are preferred.
- Excellent English communication skills are required; proficiency in Arabic is a plus.
- Proven experience in both functional and technical roles and open to travel on a mission basis.
Core Responsibilities
Stakeholder & Business Management
- Collaborate with business stakeholders to gather and analyze requirements, ensuring a deep understanding of business processes.
- Act as a liaison between technical teams and business stakeholders, ensuring clear communication regarding project status and timelines.
- Create and maintain documentation for customizations and configurations, and conduct training sessions for users and administrators.
Team Leadership & Project Delivery
- Lead end-to-end project delivery while staying up to date with Salesforce releases and recommending enhancements.
- Develop and execute test plans to ensure the integrity and quality of solutions, debugging and resolving issues as they arise.
- Provide ongoing support and implement enhancements to optimize Salesforce usage across the organization.
Technical Execution & Implementation
- Design scalable and efficient Salesforce solutions, including data models, user interfaces, and integrations.
- Implement integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and ETL tools.
Additional Information
What We Look For
A professional who can bridge the gap between business needs and technical delivery, ensuring that Salesforce solutions are well understood, properly tested, and aligned with client expectations. The ideal candidate combines strong analytical and communication skills with a genuine interest in technology and quality.
