About the Role
As part of the sales team, the primary role is to maximize sales volume, minimize stales, achieve distribution targets, implement agreed merchandising standards, collect accounts receivable, and maintain high levels of customer service. The salesman will operate under procedures to ensure continuity of standards across KSA, support primary job functions, and provide market insights to their supervisor to identify sales opportunities. Additionally, the salesman is expected to attend training courses to enhance professionalism and customer service, and complete a daily debrief with their supervisor.
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Responsibilities
Job Purpose
- Sell the full range of products to an agreed list of customers, measured against previously agreed sales targets and minimizing stales below the set target.
- Provide customer service as approved by the supervisor, ensuring calls and daily route plans support company demands for customer satisfaction, reviewed during daily debriefing.
- Conduct daily and weekly vehicle checks according to operating procedures, maintaining a clean and roadworthy sales vehicle, reporting any defects or damage immediately.
- Agree on order requirements for the next selling period daily.
- Maintain individual customer stock levels according to agreed requirements to minimize out-of-stock situations.
- Implement in-store merchandising as communicated by the supervisor, coordinating with any additional support from company merchandisers.
- Report on relevant competitor activities in the assigned area during daily debriefs.
- Reconcile daily all cheques, cash, and credit sales ensuring zero stock and cash shortages.
- Maintain a neat and presentable appearance at all times, ensuring high standards of grooming.
- Adhere to driving regulations, maintaining a high standard of driving.
- Performance will be measured using Key Performance Indicators (KPIs):
- Daily/weekly sales vs planned sales
- Daily positive calls vs plan
- Daily call sequence vs plan
- Stales vs target
- Zero cash & stock shortages
Qualifications
Experience / Competencies Required
- Customer service skills.
- Good communication and interpersonal skills.
- Excellent verbal and written communication skills in English and Arabic.
- Analytical skills.
