About the Role
The company is seeking a commercially driven Salon Business Development Partner to manage and grow a portfolio of partner salons and spas. The successful candidate will build strong client relationships, drive sales growth, improve salon business performance, and strengthen brand presence across the professional beauty industry.
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Key Responsibilities
- Manage a portfolio of partner salons and spas, building strong relationships with salon owners and managers.
- Coach salon partners on business performance indicators, including retail-to-service ratio, retail sales per client, average ticket value, rebooking rates, and colour and back-bar product usage.
- Drive sell-in and sell-through through seasonal launches, promotions, stock planning, and merchandising initiatives.
- Identify salon education needs and coordinate with the Education team to improve technical skills and business performance.
- Ensure compliance with brand standards, including back-bar commitment, in-salon service rituals, and visual merchandising.
- Identify, recruit, and onboard new salon partners, including converting salons currently working with competitor brands.
- Monitor salon performance, identify growth opportunities, and develop action plans to achieve sales targets.
Requirements
- Bachelor's degree in Business Administration, Marketing, Sales, or a related field is preferred.
- 3–5 years of experience in sales, business development, or account management within the professional beauty, haircare, or salon industry.
- Proven experience managing salon or spa accounts and building relationships with business owners and decision-makers.
- Strong understanding of salon business operations, retail sales, professional haircare products, and salon performance KPIs.
- Demonstrated ability to achieve sales targets, grow existing accounts, and acquire new business.
- Strong negotiation, communication, presentation, and relationship-building skills.
- Commercially minded, proactive, and results-oriented, with strong analytical and problem-solving abilities.
- Ability to travel locally to visit salon partners as required.
- Valid driving license is preferred.
