Our Internal Business Application Centre (IBACentre) team offers you the opportunity to support our core business functions by implementing applications that enable more efficient work and the delivery of top-notch services. Our team focuses on managing core and global business applications, ensuring their continuous operation, and handling customer relationships and incidents with precision.
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Your Future Role
- Provide technical support for the SAP S/4HANA Public Cloud applications and environments.
- Maintain services on SAP BTP like CPI, IAS, ALM, DI, SAC, etc.
- Configure, enhance, and upgrade SAP S/4HANA Public Cloud applications.
- Provide day-to-day support on various technical and infrastructure issues.
- Perform technical monitoring of integrations.
- Handle tasks including problem resolution, request fulfillment, configuration changes, supporting production documentation, and implementation support.
- Manage system configuration and user access/security in accordance with corporate guidelines and policies.
- Create and deliver appropriate documentation, training, and communication around feature(s) and process changes.
Requirements
- Previous experience in a complex international SAP environment (the role requires a high level of agility and a professional approach when dealing with multiple stakeholders and key internal clients from the PwC global network).
- 4+ years of working experience and practical knowledge of technical support for various SAP landscapes, preferably in cloud technologies.
- SAP BASIS certification or proven experience.
- Experience in the BTP and all components.
- Strong knowledge of cloud integrations.
- Experience in SAP security concepts.
- Knowledge of API management tools.
- Working experience with XML web service, REST, SFTP, Java Script.
- Ability to quickly and effectively prioritize multiple requests.
- Excellent communication skills (written/verbal) with the ability to convey complex technical principles to non-technical audiences.
- Proficiency in information analysis and synthesis focused on the resolution of complex problems.
- Ability to work independently, as well as part of a team, with a desire to interact with and help end users.
- University degree in Information Technology or related fields.
- Fluent English skills.
- Current residence in the territory of Poland (required).
Work Conditions
- Work flexibility - hybrid working model, flexible start of the day, workation, sabbatical leave.
- Development and upskilling - full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co-financed by PwC, and conversations with native speakers.
- Medical and wellbeing program - medical care package, mindfulness, psychological support, education through webinars and workshops, financial and legal counseling.
- Possibility to create your individual benefits package (e.g., lunch pass, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment, and car purchase.
- 3 paid hours for volunteering per month.
- Additional paid Birthday Day off.
Recruitment Process
- Apply.
- Talk to our Recruiter on a short HR screening call.
- Get to know each other better during an interview with the recruiter and hiring manager.
