The Senior SCCM SME is responsible for the enterprise-wide design, deployment, and optimization of Microsoft System Center Configuration Manager (SCCM/MECM). The role provides strategic guidance, advanced troubleshooting, and ensures compliance, software delivery, and OS deployment across all endpoints.
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Location: Riyadh, Saudi Arabia (On-site)
Work Conditions: Full-time
Responsibilities:
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SCCM Architecture & Governance
- Design, implement, and maintain SCCM hierarchy: Primary/Secondary sites, Distribution Points, Management Points, and Software Update Points.
- Define and enforce SCCM policies, standards, and operating procedures.
- Monitor site health and client status; proactively resolve issues.
- Maintain boundaries, collections, and client settings for optimized performance.
- Perform regular SCCM site backup and disaster recovery validation.
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Patch Management & Compliance
- Plan and execute enterprise patching strategies for Windows, Office, and third-party applications.
- Configure, test, and deploy Automatic Deployment Rules (ADRs) and Compliance Baselines.
- Monitor compliance reports and remediate non-compliant endpoints.
- Collaborate with IT Security to align patching with corporate security policies.
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Software Deployment & Application Packaging
- Package, test, and deploy applications across enterprise endpoints using SCCM task sequences.
- Automate deployments with PowerShell scripts and advanced SCCM techniques.
- Resolve software deployment issues, including application conflicts and installation failures.
- Maintain software inventory, including license tracking and reporting.
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Operating System Deployment (OSD)
- Manage Windows OS imaging, boot images, driver packages, and task sequences.
- Lead in-place upgrades, bare-metal deployments, and device refresh cycles.
- Optimize OSD workflows to ensure reliability and minimize downtime.
- Maintain a library of standardized enterprise images aligned with IT standards.
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Reporting & Analytics
- Develop advanced SQL queries and SSRS reports for inventory, compliance, deployment, and patch status.
- Provide actionable insights from SCCM data to drive endpoint strategy.
- Track KPIs such as patch compliance rate, deployment success rate, and client health metrics.
Qualifications:
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- 4+ years of experience in SCCM/MECM administration and architecture.
- Expert knowledge of SCCM hierarchy, client deployment, site maintenance, and task sequences.
- Proficient in Windows OS, Active Directory, WSUS, networking, and endpoint security.
- Advanced SQL and SSRS reporting skills.
- PowerShell scripting expertise for automation and troubleshooting.
- Proven track record in enterprise software deployment, patch management, and OS deployment.
Preferred Skills:
- Experience with enterprise software packaging tools (AdminStudio, WiseStudio, App-V).
- Experience with monitoring tools for large SCCM infrastructures.
- Strong analytical and problem-solving skills for large-scale deployments.
Language Requirement: English: C2 Proficient
