About the role / About the job
Join the Healthcare & Life Sciences Pre-Sales Centre of Excellence at the company, where our mission is to create human-centred healthcare experiences powered by connected, global data. This position is based in the UAE and supports customers across the Middle East, with travel required across the region. This hybrid role involves customer-facing engagement, regional team collaboration, and office-based work, focusing on the company Fusion Applications, including ERP, SCM, HCM, CX, and EPM.
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What will you do?
- Support and drive complex Supply Chain Management opportunities.
- Use Health & Life Sciences expertise to recommend relevant, innovative solutions that help customers achieve their desired outcomes.
- Ensure customers’ key business requirements and motivations are fully understood and addressed.
- Present and articulate the value of the company SaaS SCM solutions to a range of internal and external stakeholders.
- Represent the company as a trusted advisor by sharing current and emerging product capabilities through workshops, customer engagements, and Health & Life Sciences events.
- Drive the strategic growth of Fusion Healthcare & Life Sciences Applications through active contribution to the Solution Engineering community.
- Partner with Sales teams throughout the sales cycle to articulate business value.
- Proactively overcome obstacles to help customers achieve their desired outcomes.
- Continually develop your skills and knowledge across the company SaaS SCM, and into ERP/EPM, HCM, and CX.
- Stay current with modern demonstration techniques.
- Understand the competitive landscape and confidently address objections.
What skills do you need?
- Demonstrated leadership skills, with the ability to drive complex opportunities.
- Excellent communication and presentation skills.
- Innovative, solution-oriented thinking.
- Strong collaboration and relationship-building skills.
- Effective networking skills.
- Drive, resilience, and a proactive mindset.
- Curiosity and a commitment to continuous learning.
- Strong emotional intelligence.
- Ability to work independently and manage priorities effectively.
- Ability to translate complex customer needs into clear, value-led business solutions.
Responsibilities
Basic requirements:
- Bachelor's degree, or equivalent.
- A minimum of 12 years’ experience in pre-sales, solution consulting, or a comparable role.
- Advanced, hands-on expertise in the company Fusion Cloud SCM, or comparable cloud solutions from another enterprise technology provider.
- Proven experience across the broader supply chain portfolio, including Supply Chain Planning, Manufacturing, Procurement, Product Lifecycle Management (PLM), Inventory Management, Maintenance, and Logistics.
- Experience in end-to-end supply chain design and network optimization, from demand planning through to logistics execution.
- Experience leading multi-pillar solutions across ERP, EPM, SCM, HCM, and/or CX is desirable.
- Hands-on experience with AI capabilities in the company Fusion Applications, or comparable embedded AI capabilities in other enterprise SaaS platforms.
- Experience designing enterprise architectures using the company Fusion Applications or comparable enterprise cloud application platforms.
- Knowledge of sales methodologies and the associated processes and disciplines.
- Fluency in English and Arabic.
Preferred experience:
- Experience supporting enterprise back-office transformation programmes ideally within Healthcare and/or Life Sciences customers.
- Experience integrating the company Fusion SCM Applications, or comparable enterprise applications, with Healthcare EHR and/or Life Sciences solutions.
- Ability to apply technology to drive innovation; experience with design thinking and customer journey mapping is an advantage.
- A master’s degree, or equivalent experience, is desirable.
- Industry-recognised certifications and active affiliations with respected supply chain institutions or professional associations.
Expectations:
- Willing to travel as needed across the Middle East.
- Willing to work additional or irregular hours as needed and allowed by local regulations.
Qualifications
Acknowledged authority within the Corporation. Acts as a leader of large-scale company initiatives. Viewed by peers as a leader and top contributor and by line management as a key business partner. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In-depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. BA/BS degree or equivalent, advanced degree highly desirable.
Benefits and Inclusion
At the company, we offer competitive benefits that support our people, including flexible medical, life insurance, and retirement options. We encourage our employees to give back to their communities through volunteer programs. Our commitment to inclusivity means we welcome applicants with disabilities at all stages of the employment process.
