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We’re looking for an experienced Scrum Master with a strong background in fintech and consumer technology to drive agile delivery across our cross-functional product and engineering teams. The ideal candidate will have a deep understanding of consumer platforms, agile frameworks, and the dynamics of scaling complex digital products in a fast-paced, regulated environment. You will act as a servant leader and agile coach, ensuring that teams deliver high-quality software that meets business goals — on time, within scope, and with a focus on continuous improvement.
Key Responsibilities
- Lead and facilitate all Scrum ceremonies — daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
- Partner with Product Owners and Engineering Managers to ensure clear prioritization and alignment of sprint goals.
- Remove blockers, manage dependencies, and drive continuous improvement in delivery processes.
- Ensure adherence to agile principles and best practices across teams.
- Foster a culture of transparency, accountability, and collaboration.
- Track and analyze sprint metrics (velocity, burn-downs, cycle time) to help teams improve efficiency and predictability.
- Guide teams in adopting agile tools (e.g., Jira, Confluence) and techniques that best fit fintech product cycles.
- Collaborate closely with compliance, security, and data teams to ensure agile delivery within fintech regulatory frameworks (e.g., KYC, AML, PCI-DSS).
- Support multiple squads working on AI, platform, customer service, and experience.
- Coach and mentor team members and stakeholders in agile mindset and practices.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field (Master’s preferred).
- Certified Scrum Master (CSM, PSM I/II) or equivalent agile certification.
- 4+ years of experience as a Scrum Master in agile software development environments.
- Proven experience working in fintech, digital banking, payments, or financial SaaS products.
- Strong understanding of agile frameworks (Scrum, Kanban, SAFe) and DevOps practices.
- Exceptional facilitation, communication, and stakeholder management skills.
- Comfortable working with distributed or cross-functional teams.
- Data-driven mindset with experience using delivery metrics to drive improvement.
Preferred Qualifications
- Experience in a scale-up or startup fintech or consumer platform environment.
- Familiarity with regulatory and compliance processes in financial software delivery.
- Experience using tools like Jira, Confluence, Miro, Azure DevOps, or similar.
- Prior exposure to API-driven architectures, payment gateways, or core banking systems.
