At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. We are looking for a Security Cloud Solution Architect (CSA) Manager, who is passionate about leading a team of architects who drive our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a people management role with accountability for a portfolio of customers and carries responsibility for the Security solution area portion of the Microsoft business results and related upskilling/initiatives.
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Work Conditions
- 2 days / week in-office
- Full-Time
- Travel: 0-25%
Responsibilities
- Lead your team to deliver customer objectives and Microsoft business targets.
- Coach the team to understand customer objectives and how Unified accelerates value realization.
- Model our culture and values by leading your team through change, creating a clear understanding of business model and role changes.
- Engage in skills and capability discussions, understanding each team member's unique talents.
- Drive customer experience by delivering efficient services and developing strategies for improvement.
- Analyze and understand the mix of customers and industries to build a team that meets demands.
- Manage your team’s performance against business measures and delivery excellence expectations.
- Identify technology and industry-specific trends, gathering insights to deliver value-driven business outcomes.
- Foster a continuous self-learning culture and drive technical intensity within the team.
- Leverage your security expertise to deliver an end-to-end security story for Microsoft, emphasizing related technologies and concepts.
Requirements
- Strong Security technical experience and knowledge.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
- Experience in cloud/infrastructure technologies, IT consulting/support, systems administration, or related fields.
- People management experience, including managing consultant practice managers or technical architect managers.
- Experience working in a customer-facing role (internal and/or external) is preferred.
- Good understanding of the CEMA region is advantageous.
- Technical Certification in Cloud (e.g., Azure, AWS, Google, security certifications) is preferred.
