The company is seeking a highly skilled Security Engineer with expertise in NGFW (Palo Alto & Fortinet) and F5 technologies. The role involves monitoring and managing secure, scalable, and resilient enterprise security solutions. Candidates should have hands-on experience in monitoring and troubleshooting large, complex environments, supporting both on-premises and cloud-based infrastructure.
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Responsibilities:
- Act as L1 engineer for Palo Alto & Fortinet firewalls, F5-LTM, AWAF, APM, and GTM for the company customers.
- Monitor and maintain security infrastructure, including NGFW and F5 solutions.
- Knowledge of security protocols, routing, switching, DNS, and HTTP/HTTPS.
- Monitor, operate, maintain, and troubleshoot IP networks and interconnected network security technologies.
- Provide timely response to all incidents, outages, and performance alerts.
- Take responsibility for handling incidents and escalate to SME teams as needed.
- Notify customers and stakeholders to provide faster resolutions and updates.
- Work in a 24/7 support team environment.
Qualifications & Skills:
- Bachelor’s degree in computer science, information technology, or a related field.
- Minimum 3+ years of demonstrable industry experience.
- Knowledge of enterprise security with Palo Alto & Fortinet firewalls, routing & switching, and F5 solutions.
- Understanding of IPSec & SSL VPN, TCP/IP, DNS, HTTP/HTTPS, and SSL/TLS.
- Familiarity with network security technologies and troubleshooting techniques.
- Expertise in complex IP networks with the ability to perform under pressure in customer-facing environments.
- Experience in network operations/security operations.
- Understanding of ITIL change management, problem management, and incident management.
- Experience working within strict SLAs.
- Self-motivated with a professional attitude and excellent customer-facing skills.
- Strong communication, listening, teambuilding, and interpersonal skills.
- Ability to handle technical conflicts and organizational challenges effectively.
Benefits:
- Health insurance from a leading global provider.
- Career progression and growth opportunities through challenging projects.
- Employee engagement and wellness activities throughout the year.
- Excellent learning and development opportunities.
- Annual flight tickets.
- Inclusive and diverse working environment.
- Flexible/hybrid working conditions.
- Open door policy.
Language Requirements:
While no specific language requirements are mentioned, strong communication skills are essential for this role.
