About the Role
We are currently recruiting for a Security Manager – PSCOD/ASSD to join our Security Services team in Abu Dhabi. This role involves supporting the Senior Security Manager in liaison and communication with regulatory authorities (PSCOD/ASSD), visiting ASSD/PSCOD, and attending meetings in the Senior Manager's absence. The aim is to help achieve the company’s mission and goals while establishing outstanding relationships with ASSD/PSCOD, TGSS, and TG Cash across Abu Dhabi and the Northern Emirates.
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Responsibilities
Financial
- Ensure compliance with the company financial policy and standards.
- Promote innovative ways to add value and reduce costs within the team.
- Support and provide suggestions/ideas for improvement to TGSS senior managers.
Customer
- Support both business units in Emirati relationships for important clients.
- Maintain, develop, and positively promote the company Vision and Values with all TGSS Customers.
- Act as an ambassador for the company to local authorities.
Process
- Ensure compliance with ministerial decision No. 557 of 2008 and federal law No. 2006 concerning private security.
- Liaise with ASSD/PSCOD and the Senior Security Manager.
- Attend meetings with PSCOD/ASSD and address concerns with managers for corrective/preventive action plans.
- Work with the Control Room, TGSS, and TG Cash administration and management team.
- Facilitate and support both business units during authorities' visits/inspections.
Innovation
- Approach problem-solving with innovative and creative thinking.
- Contribute to Group and Business Units' innovation and transformation strategies.
Selection Criteria
- Minimum years of experience required: UAE National Ex-servicemen/Ex-Police with a minimum of 15 years of experience.
- Minimum educational requirements include: High School/Graduate or University Degree and possession of an ASSD License.
- Technical skills required to perform accountabilities include:
- Hard skills:
- Native Arabic speaker
- UAE National
- Intermediate Computer Skills
- Security Assessment
- Soft skills:
- Proficiency in MS Office
- Minimum English Language Level 3 (by the company Standards)
- Cultural Awareness
- Customer Complaint Handling
- Customer Relationship Management
- Customer Service Awareness
- Managing Personal Performance
