About the Role
As a Security Officer, you will play a vital role in ensuring the safety of our guests and employees, thereby contributing to the overall hospitality experience. Your daily work will involve various responsibilities, from conducting security patrols to responding to emergencies, ensuring a secure environment for everyone who enters our hotel. Every day is an opportunity to brighten someone’s day through your actions and presence.
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Responsibilities
Here's what you'll do during a typical day:
- Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
- Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
- Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.
- Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.
- Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.
Qualifications
What It Takes to Make the Stay
To succeed in this role, you should embody the core values that drive our team:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At the company, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, maintaining our commitment to authenticity and innovation. Our award-winning culture has earned us recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
Whether you’re starting your career or exploring something new, the company supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
