About the Role
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Security Officer - Emirati, you will play an essential role in maintaining a safe, secure, and welcoming environment for our guests, VIP delegations, and team members. Working closely with the Safety and Security leadership team and Government Relations, you will ensure security protocols, access control, and VIP arrangements are managed with professionalism, discretion, and attention to detail, reflecting the exceptional standards of luxury hospitality. You’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
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Responsibilities
Here’s what you’ll do during a typical day as a Security Officer - Emirati:
- Ensure VIP Security and Protection: Implement and maintain security protocols for official delegations, dignitaries, and high-profile VIP guests under the guidance of the Director / Assistant Director of Safety and Security.
- Coordinate Security Arrangements: Support security leadership in liaising with law enforcement authorities, government agencies, and event organizers to ensure safe and well-coordinated VIP visits and official functions.
- Provide Discreet VIP Escort: Escort delegations and high-profile guests with professionalism and discretion, ensuring their safety, privacy, and comfort throughout their visit.
- Support Government Relations: Assist in coordinating security-related matters with government authorities and the Head of Government Relations, ensuring compliance with official protocols and requirements.
- Maintain Access Control: Monitor and manage access to designated areas, ensuring appropriate security measures are followed during VIP visits, official events, and daily hotel operations.
- Maintain Lobby Security: Support lobby operations by monitoring guest movements, identifying suspicious activities, and maintaining a safe, welcoming environment without compromising the guest experience.
- Respond to Security Concerns: Handle sensitive situations, potential threats, and security incidents calmly and professionally, taking appropriate action and promptly escalating concerns to security leadership.
- Uphold Confidentiality and Discretion: Protect sensitive information relating to VIP guests, official delegations, and hotel operations while maintaining the highest standards of integrity and professionalism.
- Deliver Thoughtful Guest Service: Provide courteous assistance to guests and visitors, balancing security responsibilities with the warmth, attentiveness, and personalized service expected.
- Maintain Security Readiness: Conduct routine security checks, remain alert to potential risks, and ensure security procedures are consistently followed in accordance with hotel standards.
- Participate in Safety Training: Attend mandatory safety, security, and emergency response training to maintain operational readiness and awareness of established procedures.
- Support Operational Requirements: Carry out additional duties assigned by the Director / Assistant Director of Safety and Security and demonstrate flexibility in working hours to accommodate VIP visits, official events, and operational needs.
Qualifications
What It Takes to Make the Stay
At the company, our core values are the driving force behind our success and shape the qualities we look for in every team member. You’ll bring these values to life through thoughtful service, attention to detail, and memorable experiences that define luxury hospitality:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, the company supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
