Security Officer - Health and Safety

About the Role
As a leader in ensuring safety and security, you will supervise and lead the security team at a luxury property known for its avant-garde design. This role focuses on upholding the highest standards of security operations, incident management, and guest and staff safety, while fostering a culture of training and professional development among the team.

Key Responsibilities

• Team Leadership: Supervise and lead the security team, ensuring all personnel are well-trained, follow procedures, and perform their duties to the highest standard.
• Security Operations: Oversee daily operations of security systems including surveillance, access control, and alarm systems to ensure the safety and security of the property.
• Incident Management: Respond quickly and effectively to security incidents, emergencies, or disturbances. Investigate, document incidents, prepare reports, and take appropriate follow-up action.
• Monitoring & Surveillance: Monitor CCTV systems, alarm systems, and conduct regular patrols to detect any potential security risks or breaches.
• Guest and Staff Safety: Maintain a visible presence on the property to ensure the safety and well-being of guests and staff. Provide assistance and guidance when needed.
• Emergency Response: Lead emergency response procedures during evacuations, first-aid events, and fire drills, ensuring compliance with safety protocols.
• Training & Development: Provide on-the-job training and guidance to security personnel to keep them updated on procedures, emergency protocols, and best practices.
• Incident Reporting: Maintain accurate logs of all security-related incidents, suspicious activities, and accidents; prepare regular reports for management.
• Collaboration with Departments: Work closely with other departments such as housekeeping, maintenance, and front desk to ensure the security of all areas, particularly high-risk zones and during special events.
• Security Systems Maintenance: Ensure all security systems (CCTV, access control, alarms) are functioning properly; report any malfunctions to the appropriate department.
• Compliance with Security Procedures: Ensure compliance with local security laws and regulations, company policies, and industry best practices.

Qualifications

• Education: High School diploma or equivalent; further qualifications in security management or related fields are a plus.
• Experience: Minimum 3-5 years of experience in security, including at least 2 years in a supervisory role, preferably within hospitality or luxury industries.
• Leadership Skills: Proven experience in leading and managing a security team with high performance and adherence to protocols.
• Crisis Management: Ability to manage security crises with professionalism, leading the team effectively during emergencies.
• Knowledge of Security Systems: Strong knowledge of CCTV, access control systems, alarm systems, and general security procedures.
• Communication Skills: Excellent verbal and written communication skills, capable of creating reports and effectively interacting with team members, guests, and employees.
• Attention to Detail: Keen eye for detecting security risks and potential hazards, with a strong focus on addressing security concerns.
• Problem-Solving Skills: Ability to analyze security situations, make quick decisions, and implement effective solutions.
• Physical Stamina: Ability to remain active, patrol large areas, and respond to security issues under physically demanding conditions.
• Customer Service Orientation: Professional, approachable, and courteous demeanor when interacting with guests and staff.
• Technology Proficiency: Competent in the use of security technologies and basic office software such as Word and Excel.

Job Details

• Job Category: Security, Safety & Quality
• Job Type: Permanent
• Job Schedule: Full-Time