About the Role
The Security Supervisor is responsible for overseeing all security activities during their shift at the company. This key role involves coordinating and monitoring outsourced security personnel, implementing security policies, conducting investigations, and ensuring a safe environment for guests, staff, and VIPs, while maintaining compliance with local regulations and company standards.
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Responsibilities
- Implement security policies, protocols, and procedures.
- Train, supervise, and schedule security guards and outsourced personnel.
- Monitor security operations and respond to incidents during the shift.
- Investigate incidents, review reports for accuracy, and take corrective action.
- Conduct safety inspections, fire drills, and coordinate VIP protection details.
- Liaise with hotel departments, law enforcement, and emergency services.
- Maintain a safe environment and enforce local, municipal, and hotel policies.
- Prepare incident reports, duty rosters, and adjust staffing as needed.
- Ensure compliance with SIRA regulations and stay updated on security trends.
- Enforce discipline, assess performance, and drive continuous improvement of security staff.
Qualifications
- High School diploma or equivalent.
- Minimum 2 years of experience in security, emergency services, police, army, or a related field.
- Valid SIRA security certificate.
- Proficient in English communication (spoken and written).
- Strong computer skills, especially in MS Office (Word, Excel, PowerPoint).
- Experience working with law enforcement and emergency services.
- Ability to write clear reports and manage duty rosters.
- Sound judgment, problem-solving ability, and calmness under pressure.
- Ability to work both independently and as part of a team.
- Teaching or training experience is an advantage.
