About the Role
We are seeking a vigilant and proactive security professional to ensure the safety and security of guests, employees, and hotel property. The role involves training new team members, overseeing security operations, and maintaining safety standards throughout the establishment. The ideal candidate will initiate action to improve hazardous situations immediately and implement procedures for security and emergency incidents.
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Responsibilities
- Train new department team members
- Establish security patrols and coordinate CCTV coverage of the hotel during patrols
- Complete the schedule for security staff
- Coordinate training for employees participating in multi-skilled training
- Ensure the safety and security of guests, employees, and establishment needs
- Work to correct all hotel property deficiencies and safety or security hazards
- Initiate action to improve a hazardous situation immediately
- Implement procedures for security and emergency incidents
- Be thoroughly familiar with and guided by the hotel’s emergency plan in the event of a fire
- Be knowledgeable of the location and operation of fire alarms and firefighting equipment
- Maintain the security system and monitor its effectiveness
- Monitor staff clocking on and off duty
- Allocate staff locker keys as necessary (optional to in-house staff only)
- Conduct random checks of key registers in telephone room, banqueting, engineering, stewarding, and housekeeping to ensure adherence to the hotel’s key control policy and report on discrepancies
- Maintain 24-hour surveillance of areas frequented by guests and all work areas
- Maintain oversight on the closed circuit TV system and inform the security officer on patrol duties of any unusual happenings
- Conduct checks on fire panel, fire hose reel outlets, fire barriers, and all other safety equipment to ensure they are in good working order and rectify any faulty items
- Ensure the hotel alarm system is functioning properly
- Maintain a good working knowledge of the hotel switchboard and payment system
- Understand control points and the functioning of the hotel’s gas and air conditioning systems
- Stay informed about the hotel’s fire indicator board, fire wardens telephones, and public address system
- Maintain a daily log of incidents
- Conduct regular locker checks in line with hotel policy
- Check all packages and passes of employees entering and leaving the building
- Carry out monthly fire inspections
- Maintain strong knowledge of the liquor act and criminal code
Requirements
- Previous experience in a security role or similar position
- Strong observational skills and attention to detail
- Ability to respond quickly and effectively to emergency situations
- Excellent communication and interpersonal skills
- Knowledge of safety compliance and security protocols
- Familiarity with CCTV and other surveillance technologies
Benefits
- Competitive salary
- Comprehensive training and development programs
- Opportunities for career advancement
- Health and wellness benefits
- Flexible work schedules
- Employee discounts and perks.
