About the Role
As a Security Supervisor, you will play a crucial role in our Hotels team by ensuring the safety and security of all guests and team members. Your efforts will help to create memorable experiences, highlighting the warmth of hospitality during every interaction. You will conduct security patrols, support emergency responses, supervise staff, and promote workplace safety, all while maintaining the exceptional standards that our guests expect.
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Responsibilities
During a typical day, you will:
- Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.
- Support emergency responses: Coordinate responses to incidents such as fires, medical emergencies, and security threats.
- Supervise and develop the team: Train, schedule, and supervise Security Guards/Officers, providing guidance and support to ensure high performance.
- Investigate incidents: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.
- Promote workplace safety: Encourage adherence to safety protocols and best practices among team members.
- Provide security back up: Step in to fulfill security officer responsibilities as required.
Qualifications
To succeed in this role, you should embody the following core values:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
By joining our team, you not only deliver exceptional experiences for our guests but also enjoy an exceptional workplace yourself. As a global leader in hospitality with a commitment to excellence, we have welcomed over 3 billion guests worldwide. Our award-winning culture is reflected in our consistent recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. We offer a suite of world-class brands and a company-wide commitment to innovation in travel.
Come for the job, stay for the career—and help us make every stay a little more magical.
