We are looking for a passionate professional to drive customer success by acting as a trusted advisor, building strong relationships, and ensuring customer satisfaction and retention. The role involves collaboration with the sales team to understand customer requirements and propose suitable Oracle cloud solutions. Key responsibilities include conducting technical discovery sessions to gather detailed business and technical requirements, architecting comprehensive cloud solutions that meet customer needs and align with industry best practices, and presenting Oracle cloud solutions to customers.
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You will create and deliver technical proposals, presentations, and solution documentation while staying updated on the latest cloud technologies by working closely with Oracle product management and engineering teams. Providing technical guidance during the sales cycle, including proofs of concept (POCs) and pilot projects, is essential.
You will also analyze industry trends, competitive landscapes, and emerging technologies to provide strategic insights, design and deliver enterprise cloud architecture, and lead cross-functional Oracle teams to help customers implement and govern enterprise cloud architecture and solutions on time.
Key Qualifications:
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Must-Have Qualifications:
- 6 years of experience in technology and industry, with experience working with public cloud platforms.
- Proven experience as a Cloud Architect or in a customer-facing role such as Pre-Sales Solution Architect.
- Strong problem-solving skills and the ability to think strategically about business and technical challenges.
- Deep understanding of cloud computing concepts, architectures, and technologies.
- Excellent communication and presentation skills, especially in explaining complex technical concepts to non-technical stakeholders.
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Nice-to-Have Qualifications:
- Relevant hyperscaler cloud certifications.
- Familiarity with cloud implementation and adoption cycles.
- Experience with Open source, Cloud native, and Oracle technologies.
- Degree in computer science, information systems, or a related field.
Responsibilities:
- Participate in customer engagements to collaboratively design and implement solutions.
- Work directly with customers to gather requirements and develop architectures.
- Implement solutions and ensure successful deployments through code development and scripting.
- Support customers from Proof of Concept (POC) through production deployment of services.
- Create and distribute technical assets (white papers, solution code, blog posts, and video demonstrations).
- Serve as a technical point of contact for customers and sales on technical cloud solutions.
Language Requirements: Not explicitly stated, but strong communication skills are essential.
As a world leader in cloud solutions, Oracle offers competitive benefits and supports its employees with flexible medical, life insurance, and retirement options, promoting a work-life balance. We are committed to creating an inclusive workforce and welcome individuals from all backgrounds to join our team.
