Senior Advanced Services Engineer

About the Role
The company is developing patient- and provider-centric solutions rapidly and securely using the value of Cloud Infrastructure (OCI). We work across the patient, provider, payor, public, population health, and life science industries, utilizing cutting-edge technologies such as artificial intelligence, machine learning, large language models, learning networks, and data intelligence analytics. We are seeking an experienced Senior Technical Consultant (Senior Advanced Services Engineer) with strong development expertise to join our team. This hands-on technical role focuses on designing, developing, configuring, integrating, and supporting applications, particularly within the Revenue Cycle Management (RCM) framework. The successful candidate will collaborate closely with Solution Architects, Functional Consultants, and business stakeholders to deliver scalable, high-quality solutions that enhance healthcare revenue cycle operations.

Key Responsibilities

• Design, develop, test, and deploy custom solutions using CCL, DiscernDev, MPage, Java, and related development tools.
• Develop and maintain custom components, scripts, reports, and interfaces to support Revenue Cycle Management requirements.
• Configure and support RCM modules, including Registration, Scheduling, Charge Services, Patient Accounting, Billing, Claims, and Health Information Management (HIM).
• Design, develop, and troubleshoot integrations between the company and external healthcare systems, including Health Insurance Post Offices.
• Develop and maintain Health Plan configurations, Contractual Discounts, payer rules, and claim submission logic to meet business and regulatory requirements.
• Perform system analysis, debugging, root cause analysis, and issue resolution for production and project-related incidents.
• Optimize application performance and ensure high availability of custom solutions.
• Participate in technical design sessions and provide development estimates for project deliverables.
• Develop unit tests and support system integration testing, user acceptance testing, and production deployments.
• Prepare technical documentation, code documentation, and deployment guides.
• Collaborate with Functional Consultants, Business Analysts, Solution Architects, and Infrastructure teams to deliver technical solutions.
• Provide technical support during implementation, go-live, and post-production activities.
• Follow development standards, coding best practices, and change management processes.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• At least 5 years of experience in developing Healthcare Information Systems (HIS) and/or solutions.
• Extensive hands-on experience developing solutions using:
  • CCL
  • DiscernDev
  • Custom MPage Development
  • Java
• Strong SQL and database development experience.
• Experience developing healthcare interfaces and integrations using HL7, FHIR, REST APIs, SOAP Web Services, XML, and JSON.
• Experience supporting Revenue Cycle Management modules, including Registration, Scheduling, Charge Services, Patient Accounting, Billing, Claims, and HIM.
• Strong understanding of healthcare revenue cycle processes, payer workflows, Health Plan configuration, Contractual Discounts, charge capture, and claim processing.
• Experience integrating with Health Insurance Post Offices.
• Strong troubleshooting, debugging, and performance optimization skills.
• Experience with source control, deployment processes, and production support.

Expectations

• Excellent English communication skills, both verbal and written.
• Excellent analytical, problem-solving, and documentation skills.
• Willingness to travel and support on-site as needed.
• Proactive and detail-oriented with a focus on quality and results.
• Strong stakeholder management and communication skills.
• Passion for healthcare innovation and operational excellence.
• Ability to work under pressure, handle multiple priorities, and meet tight deadlines.

Benefits
The company offers competitive benefits that support our employees, including flexible medical, life insurance, and retirement options. We are committed to promoting opportunities for all and encourage employees to give back to their communities through our volunteer programs.

Diversity and Inclusion
The company is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law.