About the Role
In this remote position based in Dubai, you will serve as the Senior Advisory Solutions Consultant, playing a pivotal role as the technical lead during the sales process for the Middle East region. This role is crucial as you will be the first Solutions Consultant hire in this emerging market with significant growth potential. You will collaborate with the sales team to demonstrate how the company's platform operates in real-world scenarios, effectively communicating the business value that prospective clients can gain from implementing the company's solutions.
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This position aligns with our SC 2.0 model, moving beyond mere feature demonstrations to become a strategic partner for our customers. Your expertise will allow you to co-create solutions, utilizing your technical background to help shape long-term strategies for clients. This includes building working prototypes and explaining their importance, handling technical objections, addressing detailed product inquiries, and ensuring clients understand how our software integrates into their businesses.
What You’ll Do
- Collaborate with Account Executives to achieve sales goals across large accounts in the Middle East.
- Manage technical aspects of the sales cycle, from initial meetings to final presentations.
- Conduct comprehensive discovery alongside the AE to fully understand clients' business needs.
- Prepare and organize technical responses for RFPs and formal proposals.
- Develop and present proof-of-concept applications tailored to specific customer problems.
- Detail technical information and business benefits to executives and stakeholders.
- Represent the company at industry events, conferences, and seminars.
- Establish long-term relationships with technical staff at target accounts.
- Collaborate with internal teams to obtain necessary resources or information for closing deals.
Your Background
- Education: Bachelor’s degree in Computer Science or a related technical field.
- Experience: 10+ years in a Solutions Consultant or Sales Engineer role for enterprise software.
- Technical Background: Proven hands-on technical experience, such as Software Engineer or Technical Consultant.
- Sales Partnership: A collaborative approach with the sales team, sharing responsibility for account planning and revenue targets.
- Technical Knowledge: Proficiency in addressing complex functional inquiries and familiarity with production environments, including APIs, application servers, and databases.
- Industry Knowledge: Previous experience within large Financial Services & Insurance organizations.
Tools and Resources
- Training and Development: Comprehensive onboarding focused on equipping new hires with skills and knowledge for success via department-specific training. Continuous learning is emphasized, supported by mentorship and the First-Friend program.
- Growth Opportunities: A variety of development opportunities, including a leadership program for new and aspiring managers, specialized training through the company's University, skills-based training, and tuition reimbursement for educational advancement.
- Community: A supportive community that fosters inclusivity through 8 employee-led affinity groups, enhancing internal and external networks with social, educational, and outreach activities.
Benefits
The company offers a comprehensive benefits package tailored to support your health, wellbeing, and financial future. Benefits include health coverage, an Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits, and more. Specific benefits may vary by country. Please inquire with your Talent Acquisition contact for details pertinent to your location.
