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About the Role / About the Job You will manage and coordinate vendor onboarding and offboarding activities across approved systems and workflows. Your responsibilities will include reviewing and validating supplier documentation, approvals, and workflow records to ensure accuracy, completeness, and compliance. You will also support sanctions screening, Ultimate Beneficial Owner (UBO) verification, AECB checks, and other due diligence activities in accordance with bank policies. Additionally, you will maintain vendor master data, monitor document expirations, and ensure records remain audit-ready. You will coordinate vendor performance review cycles, which include scorecard preparation, KPI tracking, and stakeholder feedback collection. Monitoring vendor service levels, remediation plans, and performance improvement initiatives will also be part of your role. You will prepare management reports, MIS dashboards, and governance packs covering onboarding metrics, performance trends, SLA adherence, and operational exceptions. Conducting first-level quality reviews of vendor management activities and providing procedural guidance where required will be essential to your function. You will collaborate with business owners, procurement, compliance, finance, and offshore delivery teams to ensure smooth execution of vendor management processes. Moreover, you will support audits, regulatory reviews, and continuous process improvement initiatives within the Vendor Management Office. What We're Looking For - Bachelor's degree in Business Administration, Finance, Supply Chain Management, Risk Management, or a related field. - UAE National with a Family Book. - Minimum 6 years of experience in vendor management, procurement operations, third-party risk management, compliance operations, or supplier performance management. - Experience working within a banking or financial services environment and familiarity with UAE regulatory expectations. - Strong understanding of vendor onboarding, supplier governance, performance management, and compliance controls. - Knowledge of AML/KYC processes, sanctions screening, UBO identification, and third-party due diligence requirements. - Advanced analytical and reporting skills, including strong proficiency in Microsoft Excel. - Experience with systems such as Oracle Fusion, Firco Trust, AECB, or similar vendor governance platforms is highly advantageous. - Excellent stakeholder management, communication, and problem-solving skills. - Professional certifications such as CIPS, CPSM, CAMS, CGRC, CISA, PMP, PRINCE2, or Lean Six Sigma are a plus. - Fluent English is required, and Arabic language skills are preferred. What's In It For You At the company, you'll have the opportunity to contribute to a high-impact function that supports the bank's governance, risk management, and operational excellence objectives. We offer: - The opportunity to work with a leading UAE bank committed to innovation and transformation. - Exposure to cross-functional stakeholders across Procurement, Compliance, Risk, Finance, and Business teams. - A collaborative and supportive work environment that encourages continuous learning and professional growth. - The chance to influence vendor governance standards and drive meaningful process improvements. - Access to learning and development opportunities that help build expertise in procurement, vendor management, and regulatory compliance. - Competitive compensation and benefits, including employee banking privileges, life insurance, annual leave, and performance-driven career progression opportunities.
