Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with over 200 airlines, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we strive to continuously raise the bar, exceed expectations, and foster a culture where we believe we are better together.
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This role reports to the Team Lead, Delivery Integrations. As a Senior API Specialist, you will play a key role in developing new and existing implementations of integrations to our partners. Together with your team, you will help the world’s loyalty programs by configuring, customizing, and deploying new integration solutions on their behalf.
Key Responsibilities:
- Participate in technical integration planning and pre-sales discussions with loyalty program partners and application developers.
- Implement new integrations for our Loyalty Program Partners by developing and configuring Points’ platforms.
- Ensure the solutions deployed are of the highest quality.
- Effectively communicate progress with your team and stakeholders.
- Troubleshoot code and configuration issues in all managed environments (test and production).
- Manage multiple high-priority tasks in a fast-paced environment.
- Collaborate to create user manuals and other documentation.
- Provide support in monitoring production systems for incidents and outages.
Qualifications:
- Previous experience in Web Services standards, APIs and technologies (e.g., XML, SOAP, WSDL, REST, JSON).
- Strong understanding of QA methodologies and User Acceptance Testing (UAT) management.
- Strong experience in API system monitoring (e.g., Splunk).
- Experience in UML diagramming skills.
- Knowledge of standard Single Sign-On (SSO) flows such as OAuth.
- Basic knowledge of JavaScript.
Language Requirements: None specified.
Benefits:
- Comprehensive Health Plans
- Flexible Paid Time Off
- Travel Experience Credit
- Annual Wellness Credit
- Team Events and Monthly Lunches
- Home Office/Commuter Credit
- Work From Anywhere Program
- Parental Leave Top Up
- Adventure Pass
Equal Opportunity:
We are committed to an accessible recruitment process and welcome applications from all qualified individuals. We believe in diversity and inclusivity and ensure that our interview process is designed for a positive candidate experience. All applications will be kept confidential.
