The Senior Associate Security Operations is responsible for supporting the delivery of safe, secure, and customer-focused communities by coordinating day-to-day security activities, liaising with internal teams, service providers and relevant authorities, and assisting in the monitoring of security service provider performance.
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Location: Dubai
Role Profile:
- Coordinate daily security operations across assigned communities, facilities, and common areas to ensure a safe and secure environment.
- Conduct routine inspections, patrol observations, and service quality checks, reporting findings and recommendations to management.
- Monitor security service provider performance, including deployment, attendance, grooming, conduct, and compliance with agreed standards.
- Support the management and escalation of security incidents, emergencies, accidents, and customer security concerns.
- Liaise with Dubai Police, SIRA, Civil Defense, and other relevant authorities on security-related matters and inspections.
- Monitor security systems such as CCTV, access control, and visitor management systems, ensuring operational readiness.
- Coordinate with internal stakeholders, contractors, vendors, and service providers to resolve security-related issues and complaints.
- Prepare and maintain incident reports, inspection records, performance dashboards, and operational trackers for management review.
Requirements:
- Bachelor’s degree in Security Management, Criminal Justice, Business Administration, Law Enforcement, or a related field.
- Minimum 3 years of experience in security operations, corporate security, community security, facilities security, law enforcement, or a similar environment.
- Experience liaising with Dubai Police, SIRA, Civil Defence, and other relevant government authorities, with a good understanding of local security regulations and compliance requirements.
- Practical experience in incident investigation, security reporting, emergency response, and the use of security systems such as CCTV, access control, and visitor management systems.
- Working knowledge of CCTV, access control, visitor management systems, and other security technologies.
- Fluency in English and Arabic, with strong communication, stakeholder management, problem-solving, and customer service skills.
