Senior Associate Security Operations

The Senior Associate Security Operations is responsible for supporting the delivery of safe, secure, and customer-focused communities by coordinating day-to-day security activities, liaising with internal teams, service providers and relevant authorities, and assisting in the monitoring of security service provider performance.

Location: Dubai

Role Profile:

• Coordinate daily security operations across assigned communities, facilities, and common areas to ensure a safe and secure environment.
• Conduct routine inspections, patrol observations, and service quality checks, reporting findings and recommendations to management.
• Monitor security service provider performance, including deployment, attendance, grooming, conduct, and compliance with agreed standards.
• Support the management and escalation of security incidents, emergencies, accidents, and customer security concerns.
• Liaise with Dubai Police, SIRA, Civil Defense, and other relevant authorities on security-related matters and inspections.
• Monitor security systems such as CCTV, access control, and visitor management systems, ensuring operational readiness.
• Coordinate with internal stakeholders, contractors, vendors, and service providers to resolve security-related issues and complaints.
• Prepare and maintain incident reports, inspection records, performance dashboards, and operational trackers for management review.

Requirements:

• Bachelor’s degree in Security Management, Criminal Justice, Business Administration, Law Enforcement, or a related field.
• Minimum 3 years of experience in security operations, corporate security, community security, facilities security, law enforcement, or a similar environment.
• Experience liaising with Dubai Police, SIRA, Civil Defence, and other relevant government authorities, with a good understanding of local security regulations and compliance requirements.
• Practical experience in incident investigation, security reporting, emergency response, and the use of security systems such as CCTV, access control, and visitor management systems.
• Working knowledge of CCTV, access control, visitor management systems, and other security technologies.
• Fluency in English and Arabic, with strong communication, stakeholder management, problem-solving, and customer service skills.