About the Role
As a Senior Banking Administrative Executive, you will play a vital role in expanding, optimizing, and maintaining our global banking and financial partner relationships. Operating from our Dubai office in Business Bay, you will leverage commercial judgment, relationship management skills, and AI-powered automation to drive operational efficiency and protect the organization's assets. This position is key to ensuring that banking operations do not rely on inbox memory and tribal knowledge, enabling you to build systems and workflows that facilitate smooth financial transactions across currencies, jurisdictions, and time zones.
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Why This Matters
The organization's mission is Trading for Anyone, Anywhere, Anytime. This can only be achieved if money moves efficiently every day of the week. Each transaction involves a banking or payment partner, a signed agreement, and a compliance process that you will help manage. Your responsibilities will interweave banking expertise with finance automation, leading to real transaction processing rather than mere demos.
Where You'll Contribute
You will be involved in various aspects of banking operations, including:
- Process & Automation: Review everyday banking procedures to identify manual bottlenecks and collaborate with internal tech teams to streamline processes.
- Banking Networks: Research potential new banking and payment partners globally to help expand the financial infrastructure.
- Partner Relations: Act as a key contact for banks and financial service providers, fostering strong relationships through regular meetings and open communication.
- Contract Negotiation: Review and negotiate commercial terms, fee structures, and service agreements with banks to secure favorable terms.
- Onboarding & Compliance: Complete bank applications, handle due diligence requests, and maintain accurate KYB (Know Your Business) documentation.
- Documentation & Data Management: Organize and store banking agreements, track contract updates, renewal dates, and manage bank account records.
- Issue Resolution: Monitor banking operations to address service delays, account issues, and partner queries proactively.
- Audits & Special Projects: Support internal and external audits by providing necessary banking records and contribute to special operational projects as required.
Who You Are
The ideal candidate will possess the following qualifications and skills:
- Education: Bachelor’s degree in Banking, Finance, Business Administration, or a related field.
- Experience: Minimum of 6 years in banking operations, payment operations, or corporate banking administration.
- AI & Digital Literacy: Comfortable with AI-driven productivity tools and digital workflows, with a mindset for continuous improvement.
- Negotiation & Commercial Skills: Proven background in reviewing financial terms, negotiating agreements, and understanding corporate banking procedures.
- Organization & Detail: Exceptional organizational abilities, strong attention to detail, and capability to juggle multiple priorities.
- Communication & Maturity: Proficient in English, with excellent interpersonal skills, high integrity, and confidence in engaging with executive stakeholders.
The Honest Reality
This role is demanding, as it requires managing timelines that are often outside your control. Delayed accounts or expired documentation can quickly become your responsibility. You will negotiate with industry professionals and be accountable for record-keeping during audits. Additionally, you will be expected to automate aspects of processes that you may have completed manually in the past.
However, this is an opportunity to own significant relationships, influence the efficiency of banking operations, and implement meaningful improvements that impact how banking functions within the organization.
