Senior Business Consultant

As a pivotal contributor to the success of the company, the Senior Business Consultant plays a crucial role in retaining and expanding our customer base through strategic business consultations, coaching, and data-driven decision-making. This position involves managing a designated portfolio within a specific Emirate, with bonus compensation tied to the achievement of key performance targets.

Key Responsibilities:

• Master the company's solution portfolio to become a subject matter expert.
• Identify and capitalize on opportunities for business growth, serving as the primary point of contact for customer account management.
• Manage existing client portfolios.
• Create and manage account plans.
• Prepare and deliver compelling business proposals.
• Utilize a consultative approach to discern customer needs and align them with suitable solutions and listing packages.
• Effectively sell, cross-sell, and upsell technology-enabled advertising and property listing solutions to existing real estate brokerages.
• Cultivate and sustain enduring client relationships through consistent support and consultation.
• Record and maintain accurate documentation of opportunities and activities in the company's SalesForce CRM.
• Predict weekly, monthly, and quarterly revenue forecasts with high accuracy.
• Negotiate contracts, finalize agreements, and manage collections to optimize mutual interests.
• Establish and maintain customer-centric relationships leading to win-win engagements.
• Collaborate with clients and finance teams to ensure timely payment reconciliation.
• Manage an elaborate stakeholder landscape in client accounts.
• Work collaboratively with internal departments to meet client requests promptly.

Desired Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• Minimum of 5 years of professional B2B sales experience in a SaaS or Subscription environment, with a proven track record of achieving sales targets.
• Strong analytical skills to interpret client data and propose solutions to maximize ROI.
• Exceptional customer service mindset, demonstrating patience in addressing diverse customer needs.
• Effective problem-solving skills to resolve customer complaints.
• Proficient public speaking, communication, and presentation skills, with the ability to translate data effectively.
• Desirable understanding of the real estate industry.
• Ability to communicate effectively with key decision-makers.
• Assertive, influential, and highly motivated, thriving in a target-driven environment.
• Highly computer literate, proficient in Excel and PowerPoint, with solid experience in using CRM tools (SalesForce experience is a plus).

Work Conditions: Full-time
Location: United Arab Emirates (On-site)